ACI Telecentrics, Inc. - Call Centers - Category Main Page 

(612) 928-4700

3100 WEST LAKE STREET, SUITE 300

MINNEAPOLIS, MN 55416
www.acitel.com
 

Sales

$30 million

ACI Telecentrics, Inc. provides inbound and outbound outsourced telephone-based sales

and marketing services,broadly defined as teleservices. In 2000, we established a wholly owned
subsidiary, Corporation ACI Telecentrics du Quebec, Inc., to manage and operate
all of our Canadian contact centers. As of December 31, 2002, we operated 801
workstations in 8 call centers located in Minnesota, North Dakota, Nebraska,
Indiana, California, and Quebec, Canada.

We provide telemarketing services primarily in the telecommunications,
financial services and publishing industries. In the telecommunications
industry, we market long distance and a variety of network services to the
customers of Regional Bell Operating Companies (RBOCs) and support customer
service functions for Competitive Local Exchange Carriers (CLECs). In the
financial services industry, we conduct telemarketing projects for banks and
financial services companies in the areas of insurance; credit card customer
acquisition, retention, and renewal; credit card enhancement services; account
generation and retention; and customer service and inbound sales support. In the
publishing industry, our telemarketing programs assist magazine publishers in
acquiring new subscribers and soliciting subscription renewals.

Ticker

ACIT

SIC Code

7389 - Services-Business Services, NEC