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AnswerNet Network - Answering Services - Category Directory 800-411-5777 345 Witherspoon Princeton, NJ 08542
Sales $30 million (2002 figure)
CEO Gary A. Pudles
Business Description Founded in 1998, AnswerNet Network is the world's largest telephone answering service, with over $30 million in sales, over 1,100 employees, and over 52 company locations. The company was the 21st fastest growing company in the 2003 Inc. 500, with 5 years sales growth of 4,854%. In addition to its core answering services, the company provides fulfillment and call center services. The company has more than 30,000 customers, with clients ranging from small businesses to large corporation such as General Electric. The company handles more than 50 million calls per year.
The company differentiates itself from competitors in the answering service industry through: - 24/7 answering service with bilingual answering service reps. - Highly trained answering service employees. The company monitors its answering service representatives for courteous, accuracy, and consistency. The company continually collects feedback from customers on employee performance. Employees receive on the spot training feedback to improve their performance and receive ongoing development training. - Advanced knowledge of your company to better answer your calls. - 52 contact answering service centers located throughout the U.S. to insure they are close to the company. -
Significant investment in call and answering service center technology. Answering Service Companies in the Directory |
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