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AT&T Wireless Services, Inc.

(425) 580-6000

7277 164th Avenue NE, Building
Redmond, Washington 98052
www.attwireless.com

 

Sales

$16.7 billion

 

Business Description

We are the second-largest wireless communications service provider in the United States based on revenues for 2003. We seek to expand our customer base and revenue stream by providing high-quality, innovative wireless voice and data services. As of December 31, 2003, we had 22.0 million consolidated subscribers. 

We currently provide wireless voice and data services principally over two separate, overlapping networks. One network uses time division multiple access, or TDMA, as its signal transmission technology. As of December 31, 2003, it covered an aggregate population, which the wireless industry refers to as “POPs,” of approximately 207 million, or 71 percent of the U.S. population. We also provide voice and enhanced data services over a separate network. This network uses the signal transmission technology known as global system for mobile communications, or GSM, for voice services and general packet radio service, or GPRS, and enhanced data rates for global evolution, or EDGE, for data services. As of December 31, 2003, this network covered approximately 220 million POPs, or 76 percent of the U.S. population. As of December 31, 2003, these two networks within our consolidated markets covered an aggregate of approximately 226 million POPs, or 78 percent of the U.S. population, and operated in 87 of the 100 largest U.S. metropolitan areas. We refer to this as our network footprint or service area. Our network footprint coverage is estimated using signal mapping technology and population data compiled by third parties. We also provide voice service on our analog network, as mandated by the Federal Communications Commission (FCC), and data service over a network utilizing packet switched data technology, or CDPD. We are phasing out our CDPD network as we increase data capabilities on our GSM/ GPRS/ EDGE network.

We supplement our own networks with roaming agreements that allow our subscribers to use other providers’ wireless services in regions where we do not have network coverage. We refer to the area covered by our network footprint and roaming agreements as our coverage area. With these roaming agreements, as of December 31, 2003, we were able to offer our TDMA customers wireless services covering virtually the entire U.S. population and to provide voice and data services through our GSM and GPRS networks over approximately 88 percent and 83 percent, respectively, of the U.S. population. We also offer multi-mode devices that allow our customers to access analog, TDMA, and GSM/ GPRS networks, providing them access to wireless service across the U.S., or to access TDMA and GSM/ GPRS both in the U.S. and abroad, providing them access to wireless services around much of the world. We plan to continue to expand our service and coverage area and increase the capacity and quality of our GSM/ GPRS/ EDGE network through new network construction, acquisitions, joint ventures, and roaming arrangements with other wireless providers.
Over the past two decades, our strategic focus has evolved from an emphasis on license acquisition, expanding our footprint coverage, and growing subscribers to, most recently, revenue, OIBDA (defined as our operating income excluding depreciation and amortization) and cash flow growth. Our strategic focus going forward will emphasize, in addition to revenue and OIBDA growth, increasing free cash flow (defined as our cash flows from operating activities less capital expenditures).

During 2003, we continued to grow our subscriber base and the profitability of our business. We grew our subscriber base 5 percent in 2003, with 1.1 million net consolidated wireless subscriber additions during the year. Services revenue increased by over 8 percent versus the prior year, to $15.7 billion. OIBDA grew by over 76 percent from the prior year, to $4.4 billion, while our OIBDA margin continued to expand. Additionally, 2003 marked the first-ever year of positive free cash flow, as we generated approximately $1.8 billion. We expanded our domestic GSM network which, along with affiliates and roaming partners, now covers more than 255 million POPs, while increasing our international roaming coverage to over 130 countries and jurisdictions. We launched our EDGE network, the fastest national wireless data network in North America. Also in 2003, we introduced many new products and services, including GoPhone® service, our pay-in-advance product, as well as enhanced mMode data services. And finally, our companywide initiative known as “Project Pinnacle” was launched in 2003 as a multi-year drive toward improved operating efficiency and margins.

In the fourth quarter, we experienced significant difficulty implementing an upgrade to our GSM customer support systems, which had an adverse effect on subscriber activations and customer care. Our results were also affected by implementation of wireless Local Number Portability (LNP) in the fourth quarter, which resulted in an increase in our churn rate. We expect that higher churn and lower subscriber growth as a result of these issues, compounded by increased competition, will continue to impact our results of operations through the first half of 2004.

 

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