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Citrix Systems, Inc.
(954)
267-3000
851
West Cypress Creek Road
Fort Lauderdale, FL 33309
www.citrix.com
Sales
$589
million
Business Description
Citrix
Systems, Inc. (“Citrix” or the “Company”), a Delaware corporation founded on
April 17, 1989, is a leading supplier of access infrastructure software and
services that enable the effective and efficient enterprise-wide deployment,
management and access of applications and information, including those
designed for Microsoft® Windows® operating systems, for UNIX® operating
systems, such as Sun Solaris™, HP-UX or IBM®AIX® and for Web-based
information systems, as well as Web-based desktop access. The Company’s
MetaFrame® products permit organizations to provide secure access to Windows
based, Web-based and UNIX applications regardless of the user’s location,
network connection, or type of client hardware platforms. The Company
markets and licenses its products primarily through multiple channels such
as value-added resellers, channel distributors, system integrators and
independent software vendors, managed by the Company’s worldwide sales
force. The Company also promotes its products through relationships with a
wide variety of industry participants, including Microsoft Corporation
(“Microsoft”).
The
Citrix® MetaFrame® Access Suite Products
Citrix access infrastructure is packaged and sold as the Citrix MetaFrame
Access Suite, which enables organizations to provide a secure, single point
of access to enterprise applications and information on demand. The
MetaFrame Access Suite centralizes access to applications and information
and enables IT staffs to deliver, manage, monitor and measure enterprise
resources on demand. Citrix customers are able to run IT as a corporate
computing utility, providing software as a service. This simplifies the
complexity and reduces the costs of deploying and administering hundreds of
heterogeneous applications and delivering them to users on demand virtually
anywhere, anytime, to any device, over any connection.
In the MetaFrame Access Suite, each component product solves a particular
access challenge for an organization, while all of the products work
together seamlessly to enable the on-demand enterprise.
• Citrix® MetaFrame® Presentation Server for Windows. The foundation of the
MetaFrame Access Suite, Citrix MetaFrame Presentation Server is one of the
world’s most widely deployed presentation servers for centrally managing
heterogeneous applications and delivering their functionality as a service
to workers, wherever they may be. MetaFrame Presentation Server is certified
to run on Microsoft® Windows® 2000 Server and Windows Server™ 2003, and
supports virtually any custom or commercially packaged Windows or Web
application. MetaFrame Presentation Server provides an exceptional
foundation to build highly scalable, flexible, secure, manageable access
solutions that reduce computing costs and increase the utility of any
information system.
• Citrix® MetaFrame® Presentation Server for UNIX®. With Citrix MetaFrame
Presentation Server for UNIX, remote, mobile, and local users in
heterogeneous environments can access UNIX and Java™ applications from any
device, over any connection, and no longer need multiple desktops or
software emulation packages. Citrix MetaFrame Presentation Server for UNIX
supports Sun Microsystems’ Solaris™ SPARC 9, Sun Solaris Intel,
Hewlett-Packard’s HP-UX®, and IBM’s AIX®, and now includes new features to
extend performance, usability and security.
• Citrix® MetaFrame® Secure Access Manager. Citrix MetaFrame Secure Access
Manager provides secure, single-point access over the Web to any enterprise
resource, including client/server, legacy, and Web applications, Internet
and intranet sites, streaming media, documents, network file services, and
XML-based Web services. With a powerful set of easy-to-use, wizard-driven
configuration tools, IT administrators can enable organized, browser-based
access to the IT infrastructure – configured for each user’s business needs,
with secure connectivity over the Web.
• Citrix® MetaFrame® Password Manager. Designed to work seamlessly with all
products in the MetaFrame Access Suite, Citrix MetaFrame Password Manager
provides password security and single sign-on access to Windows, Web,
proprietary and host-based applications running in the MetaFrame Access
Suite environment. Users authenticate once with a single password, and
MetaFrame Password Manager does the rest, automatically logging into
password-protected information systems, enforcing password policies,
monitoring password-related events, and even automating end-user tasks,
including password changes. MetaFrame Password Manager makes connecting to
secure applications faster and more secure, and lowers the costs of support
for IT organizations.
• Citrix® MetaFrame® Conferencing Manager. Citrix MetaFrame Conferencing
Manager adds intuitive application conferencing to MetaFrame Presentation
Server and eliminates the geographical distance between team members,
increases the productivity of meetings, and allows easy collaboration. Teams
can now share application sessions, work together on document editing, and
conduct online training regardless of the location of individual team
members or the access devices or network connections they’re using.
Collectively, these products accounted for approximately 63%, 69% and 76% of
the Company’s net revenues in 2003, 2002 and 2001, respectively.
• Citrix Subscription Advantage™. To provide customers with the easiest and
most convenient way to keep their Citrix software current, the Company
markets software under the Citrix Subscription Advantage brand for an
additional fee. Citrix Subscription Advantage is the Company’s terminology
for post-contract support (“PCS”). Citrix Subscription Advantage is an
annual, renewable program that provides subscribers with automatic delivery
of software upgrades, enhancements and maintenance releases when and if they
become available during the term of their subscription. This product
accounted for approximately 29%, 20% and 10% of the Company’s net revenues
in 2003, 2002 and 2001, respectively.
During February 2004, the Company acquired Expertcity.com, Inc. (“Expertcity”),
a market leader in Web-based desktop access as well as a leader in Web-based
training and customer assistance products. As a result of this acquisition,
during 2004, Expercity will be integrated into the Company as the Citrix
Online
Division, and the Company’s portfolio of access products will include the
GoToMyPC® line of software services that provide secure, browser-based
access to desktop PCs from virtually anywhere over the Web. In addition, the
acquisition will add the GoToAssist™ software service, that will enable
remote technical support for helpdesks and call centers, corporate training,
product demonstrations and customer collaboration over the Web.
Citrix Services
Citrix provides a portfolio of services designed to allow the Company’s
end-customers and entities with which it has a technology relationship to
maximize the value of Citrix access infrastructure software. These services
are available as a feature of the Company’s business-development program and
are available for additional fees to end-customers.
• Citrix Consulting. The objective of Citrix Consulting is to help ensure
the successful implementation of Citrix access infrastructure solutions.
Tested methodologies, certified professionals and best practices developed
from real-world experience allow Citrix Consulting to provide expert
guidance and support to our partners and customers to maximize the
effectiveness of their total application access strategy and access
infrastructure environment.
• Citrix Technical Support Services. To accommodate the unique ongoing
support needs of customers, Citrix Technical Support Services are
specifically designed to address the variety of challenges facing
application server software environments. Citrix offers five support-level
options, global coverage and personalized relationship management.
• Product Training & Certification. A series of courses are designed to
allow customers and channel members to learn new skills and effective
strategies to help plan, implement and administer Citrix products. Students
may attend courses at one of over 300 Citrix Authorized Learning Centers™ (“CALC“s)
worldwide.
Services revenue accounted for approximately 8% of the Company’s net
revenues in 2003 and 2002 and 7% in 2001.
Citrix Technology
Citrix products are based on a full range of industry-standard technologies.
In addition, some Citrix products also include the Company’s proprietary
technologies known as the Independent Computing Architecture (“ICA”)
protocol, which allows an application’s graphical user interface to be
displayed on virtually any client device while the application logic is
executed on a central server. Because the ICA® protocol moves client-based
application processing to the server, this approach enables centralized
management of applications, users, servers, licenses and other system
components for greater efficiency and lower cost.
The Company’s ICA® technology also minimizes the amount of data traveling
across a user’s network as only encrypted screen refreshes, keystrokes and
mouse clicks are transported to and from the client device. This increases
remote access security, improves application performance and allows even
wireless access to the latest, most powerful applications and information.
Citrix products are also based on the industry-standard Extensible Markup
Language (“XML”). Leveraging XML assures open systems interaction for
customers regardless of data source or platform. And by supporting XML,
which is the standard for future Web services-based applications, Citrix
helps customers get from the client/server world of today to the Web
services environments of tomorrow.
Citrix Customers
Citrix’s primary target markets for its current products and services are
large and medium-sized organizations in the commercial, government and
education sectors. Currently, Citrix has more than 120,000 customers
worldwide, including 100% of the Fortune 100, 99% of the Fortune 500 and 95%
of the Financial Times FT Europe 100. During 2003, Citrix’s enterprise
customers included the U.S. Department of Health and Human Services,
DaimlerChrysler AG, Target Corporation, Beverly Enterprises, Inc., IKEA
International A/S and Cargill, among others.
The Company’s software licenses are generally perpetual and are offered in
both “shrink wrapped” and electronic-based forms. The Company distributes
its software using various formats including traditional “boxed” packages
for small projects and customers, and electronically downloaded formats for
its large projects and customers.
For medium to large-sized projects, which typically consist of large
“multi-server” environments, the Company offers electronic volume-based
licensing programs. These programs provide for enterprise customer license
arrangements that allow usage of the Company’s products both on a department
or enterprise-wide basis. These licenses include electronically delivered
“software activation keys” that enable the feature configuration ordered by
the customer. Depending on the license type and customer preference, the
software media is delivered by a channel distributor or directly by the
Company. The Company has invested, and continues to invest, in large-account
relationship professionals, license fulfillment channels and entities with
which we have service-oriented system integration relationships to assist
larger customers with broader usage of the Company’s software
infrastructure.
Competition
As the markets for the Company’s products continue to develop, additional
companies, including Microsoft and other companies with significant market
presence in the computer hardware, software and networking industries could
enter the markets in which the Company competes and further intensify
competition.
In addition, alternative products for secure, remote access in the Internet
software and hardware markets directly and indirectly compete with the
Company’s current products and anticipated future product offerings.
Existing or new products that extend Internet software and hardware to
provide Web-based information and application access or interactive
computing can materially impact the Company’s ability to sell its products
in this market. The Company’s competitors in this market include Microsoft,
Oracle, Sun Microsystems, Cisco, and other makers of secure remote access
solutions.
Ticker
CTXS
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