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Comdata Corp. - Company Profile
Comdata provides transaction processing, financial services, and regulatory
compliance services primarily to the transportation industry. Comdata also
provides transaction processing services to other industries, including the
retail, temporary staffing, oil company, restaurant and grocery store
sectors. Comdata provides services to trucking companies, truck stops and
truck drivers in the long haul segment of the trucking industry, and to the
local fleet segment. These services primarily involve the use of a
proprietary funds transfer card that facilitates truck driver transactions
and provides transaction control and trip information for trucking firms.
Additionally, Comdata markets “co-branded” transaction processing in
association with MasterCard networks. Comdata also provides assistance in
obtaining regulatory permits, pilot car services, and other compliance
services, such as fuel tax reporting and driver log auditing, local fueling
services and discounted telecommunications services in its markets. Through
Comdata’s retail services division (which includes SVS), Comdata provides
its specialty card products and services to customers outside of the
transportation industry. Comdata operates primarily in the United States and
Canada, and is expanding its business into Mexico and Europe. The
company's website is
www.comdata.com.
BusinessLink. Comdata’s BusinessLink product is a payment transaction
services card with credit and debit capabilities principally designed to
provide businesses with control over payments to and spending by employees.
The BusinessLink card allows businesses to authenticate and authorize
individual employee purchases and provide payroll to employees. Through
BusinessLink a business can review reports of transactions made by its
employees over the Internet, as well as request the issuance of new employee
cards. BusinessLink offers businesses the capability of performing these
services on a single, customizable employee card. The BusinessLink card may
be customized for each individual employee within a business. Comdata
intends to expand the services currently available under the BusinessLink
card. BusinessLink has been initially introduced to Comdata’s principal
markets, transportation and retail. Comdata believes that the BusinessLink
card has application to businesses in other industries. BusinessLink is
being used by more than 350 customers.
Trucking Company Services (The Comdata card). Comdata’s funds transfer
system, most commonly initiated through the use of Comdata’s proprietary
Comdata card, is designed to enable truck drivers to obtain funding for
purchases and cash advances at truck stops and other locations en route to
their destination. Drivers may use the Comdata card to purchase fuel,
lodging and other approved items, obtain cash advances from ATM machines or
through the use of Comchek drafts, make long distance phone calls and make
direct deposits of pay, settlements (for non-employee owner-operators) or
trip advances to personal bank accounts. In 2003, Comdata processed
approximately 82.9 million funds transfer transactions involving
approximately $14.3 billion for the transportation industry.
Use of the Comdata card allows the trucking company customer greater control
over its expenses by allowing it to set limits on the use of the cards, such
as by designating locations where the cards may be used, the frequency with
which they may be used, phone numbers which may be called and the amount of
authorized use. Use of a Comdata card also enables Comdata to capture and
provide transaction and trip-related information to trucking company
customers (usually within 24 hours after the completion of a given trip).
This information greatly enhances a customer’s ability to track and plan
fuel purchases and other trip expenses and settle with drivers. Comdata also
provides trucking companies with a Windows-based software application that
provides trucking companies with on-line access to Comdata’s computer system
for data on fuel purchases and other trip information, and facilitates pre-
and post-trip planning functions. Comdata’s iConnectData and MOTRS (Modular
Over The Road System) web-based applications enable customers to go on-line
for local dial-up access, interactive reporting capabilities, the latest
diesel fuel prices and related information from their desktop.
Use of a Comdata account, in many instances, generates a Comchek draft,
which is payable through a Comdata bank account. Comdata funds the
underlying transaction when the truck stop (or other payee) negotiates the
draft by depositing it in its bank account. Comdata bills the trucking
company for the amount of the draft plus a portion of the service fee, and
collects from the truck stop the balance of the service fee. The trucking
company remits payment to Comdata by wire transfer or check, typically
within six days, although Comdata may bill trucking companies in advance for
all funds transfers authorized for any purpose in connection with a
particular trip. Risks associated with fraudulent or unauthorized
transactions are allocated between Comdata and its customers based upon
which party may be at fault under a specific circumstance and based upon
which party is in the better position to control or eliminate these types of
transactions. Comdata believes that historically the number of fraudulent or
unauthorized transactions attributable to this aspect of its business has
been minimal compared to the aggregate dollar amount of funds Comdata has
transferred annually. Comdata is licensed by 41 states as a seller of checks
or money transmitter and, pursuant to these licenses, undergoes annual
examinations by several states with respect to the integrity of its funds
transfer methods and procedures.
When a truck driver makes a request at a truck stop for a funds transfer,
Comdata verifies that the driver’s company has established sufficient
credit. Upon presentation of valid identification, the truck stop obtains an
authorization number from Comdata and issues a Comchek draft. Comdata also
provides information gathering and processing services in connection with
fueling transactions that Comdata does not fund, but instead are billed
directly by the truck stop to the trucking company. Fees for these “direct
bill” transactions are substantially lower. Comdata also provides fuel price
tracking reports and management within a network of truck stops, including
cost/plus fuel purchase programs.
Comdata Corporation’s regulatory compliance division assists in determining the permits
needed for a designated trip, truck and load; purchases those permits on
behalf of the customer; and delivers them by facsimile machine to a truck
stop where they can be picked up by the driver. Comdata also provides
regulatory compliance services, such as processing and auditing of driver
trip logs, reporting of fuel taxes, annual licensing and motor vehicle
registration verification. Vehicle escort services for oversized loads are
also provided.
Truck Stop Services. Comdata maintains a nationwide electronic data network
with 24-hour independent truck stop service centers that utilize
point-of-sale devices and other computer equipment to facilitate
communication with Comdata’s database and operations centers. The service
centers act as Comdata’s agents pursuant to a service center agreement, and
typically also offer the funds transfer services of other companies.
Comdata’s merchant services division provides fueling centers with PC-based,
point of sale systems that automate the various transactions that occur at a
fuel purchase desk, systems which enable customers to transact card-based
fuel purchases at the fuel pump. These systems accept many types of fuel
purchase cards currently used by drivers. The merchant services division
additionally offers point-of-sale systems for use at privately owned truck
terminals and unattended fuel sites.
Local Fueling. Comdata is a provider of fuel management and payment systems
for local transportation fleets. Comdata provides local fleet operators with
Comdata MasterCard corporate fleet cards that offer the fleet operators
transaction control and trip-related information gathering features similar
to those of the Comdata card.
Financial Services. Comdata operates a factoring business known as Financial
Services. Generally, Financial Services purchases accounts receivable due to
trucking companies from manufacturers and shippers at a discount and with
recourse back to the trucking company in the event of non-payment. This
permits trucking companies to receive payment on shipping invoices sooner
than they may otherwise receive payment from shippers. While the majority of
the Financial Services’ portfolio relates to trucking company operations as
described above, Comdata may, on occasion, enter into a factoring
arrangement with a business outside the trucking industry.
Retail Services. Comdata’s retail services division, which is comprised of
SVS and Comdata’s payment services division, provides stored value cards and
employer pay cards to customers principally in the retail industry. SVS
provides, among other services, debit card programs to major retailers that
are used as gift cards, gift certificates, credits for returned product,
loyalty promotions and retail promotions. SVS believes that its cards,
transaction reliability, card maintenance/inventory programs and reporting
capability provide benefits to retailers and their customers, including ease
of use and controls previously difficult to realize.
Comdata Corporation’s payment services division provides pay cards used by its customers
to pay their employees. Comchek eCash is a card-based service allowing
employers to post or load payment of wages and other payments, such as
expense reimbursements, to cards issued to employees and other recipients.
Cardholders, in turn, may access these funds in a number of ways, including
withdrawal of cash from ATMs, point-of-sale purchases at stores or issuance
of a Comdata negotiable draft. Long distance telephone service is also
available through the card.
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