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Covansys Corp. - IT
Services - Category Directory
(248)
488-2088
32605
West Twelve Mile Road
Farmington Hills, Michigan 48334
www.covansys.com
Sales
$379
million
Business Description
Founded in 1985, Covansys Corporation is a global technology services
company with a focus on industry-specific solutions, strategic outsourcing
and integration services. We address the most challenging technology issues
companies are facing through a unique onsite, offsite, offshore delivery
model that helps clients achieve rapid deployment, world-class quality and
reduced costs.
From the start, the company based itself in high-quality software
engineering principles and an unwavering commitment to delivery. These twin
strengths enable Covansys to smoothly adapt to the rapid evolution of
technology while maintaining constant focus on the changing business needs
of its clients.
Covansys took a significant step in its evolution in January of 1992 when it
became one of the first known U.S.-based IT services company to establish
offshore facilities in India to provide high-quality and cost-effective
services for its clients.
An industry leader in successfully integrating offshore capabilities into
its service offerings, Covansys pioneered a global delivery model that is
transparent, flexible and seamless. Onsite project managers work
hand-in-hand with clients to ensure the successful delivery of offsite and
offshore projects.
Covansys offers flexible, cost-effective project delivery capabilities by
providing our clients a choice among any combination of the following
options: (1) onsite at the client facility; (2) offsite at one of our
development facilities in North America; or (3) offshore at one of our
development facilities in India. We believe that our U.S./ India
infrastructure is one of the largest and best in the industry. Our ability
to deliver services globally is enhanced by our local account management and
recruiting infrastructure, consisting of a geographically dispersed network
of more than 20 offices worldwide and more than 50 sales and client
executives. Our infrastructure allows us to act as a local partner, becoming
an integral member of a client’s technology team. This demonstrates our
commitment to each market and enhances our ability to attract locally based
clients and consultants.
Covansys’ broad range of technical skills, superior delivery and
industry-specific solutions have attracted and retained hundreds of
satisfied clients. Currently, Covansys has over 500 clients in industries
such as public sector, financial services, retail & distribution,
manufacturing, healthcare, and telco/ utilities/ transportation and other
representing 30.2%, 21.2%, 12.4%, 9.7%, 9.0%, and 17.5% of total annual
revenues, respectively.
We apply our industry-specific knowledge to deliver a wide range of
outsourcing and integration services, which include:
• Application Maintenance and Development Outsourcing (AMD/O)
• Custom Application Development
• Web-to-Enterprise Integration (WEISM) and traditional e-business services
• Packaged Software Implementation, Upgrades and Enhancements
• Software Engineering
Covansys recognized early on that quality was a top priority and has had its
quality assurance rated by the top organizations through the years. Covansys
has earned all three of the gold standards of quality assurance for software
development: Level 5 of the People Capability Maturity Model (SEI-PCMM®),
Level 5 of the SEI-CMM® and ISO 9001:2000.
First in 1994, Covansys received ISO 9001 certification, and then in 1999,
two of its development centers in India achieved SEI-CMM® Level 5 on the
first audit. We continued our certification at two of our North American
delivery centers. Covansys’ center in Milpitas, California is rated SEI-CMM®
Level 4 and its center in Columbus, Ohio is rated SEI-CMM® Level 3. In 2002,
Covansys India was also assessed at
SEI-PCMM® Level 5, recognizing the innovative people practices that provide
a framework for individuals and projects to improve our capability
continuously and meet client needs effectively and efficiently.
Also early in our history we recognized, along with analysts and clients,
that the quality of project management is key in the successful delivery of
IT services. We have been recognized as a Project Management Institute
Registered Education Provider® and now have more than 190 PMI® PMP®
certified project managers, the highest standard of the project management
profession.
Covansys has been active in strategic mergers and acquisitions in recent
years to grow or expand our service offerings. In 2002 Covansys acquired PDA
Software Services, Inc., a market leader in the development, implementation
and maintenance of systems for states required to meet federal tracking and
reporting mandates of the Women, Infants & Children (WIC) Program. This
acquisition further expanded our strong presence in the public sector
market. In 1998 Covansys merged with C.W. Costello & Associates, Inc. and
Claremont Technology Group.
The Covansys Advantage
The Covansys Advantage enables our clients to use IT more effectively with
their evolving business needs. The key attributes of the Covansys Advantage
are that we:
• Provide flexible project delivery by offering our clients any combination
of the following options: (1) onsite at the client facility; (2) offsite at
one of our development facilities in North America; or (3) offshore at one
of our development facilities in India. This flexibility enables our clients
to determine their degree of project involvement and to control the costs
and speed of project delivery.
• Assure clients of the highest quality software services, by following
industry standard best practices in quality assurance processes and project
management practices.
• Offer clients a single-source provider of a broad range of IT services,
from advising them on IT business strategy and strategic technology plans to
developing and implementing appropriate IT applications solutions.
• Offer a local presence by delivering our services to clients through a
geographically dispersed network of more than 20 offices worldwide. Our
presence allows us to demonstrate our commitment to the local market and
enhances our ability to attract locally based clients and consultants.
• Recruit and train our consultants globally through our established
domestic and international network. Consultants receive technical training
in software engineering techniques and key technologies at one of our U.S.
training centers or one of our overseas training centers in India. These
centers are equipped with a variety of hardware, software and development
tools.
Growth Strategy
Covansys’ goal is to become the preferred single-source provider of IT
services to an expanding base of clients by establishing teams that quickly
and cost effectively provide industry-based IT applications solutions. To
achieve this goal, our strategy is to:
• Create awareness of our extensive capabilities in integration and
strategic outsourcing services within defined industries.
• Capitalize on the marketing and development efforts of vertically focused
industry solutions groups. These groups develop solutions based on in-depth
knowledge of particular industries and a detailed understanding of the
client’s business.
• Expand the breadth and depth of our technical capabilities through
training existing personnel, recruiting experienced talent and acquiring
complementary businesses. Our continued evaluation of emerging technologies
enables us to add new service offerings and minimizes our dependence on any
single technology.
• Focus our infrastructure, both domestically and internationally, and
capitalize on our significant investment in offsite and offshore development
centers, as well as our systems, methodologies, training programs and
marketing efforts. We believe that our existing development centers can be
further leveraged to support a significantly larger number of consultants.
• Create virtual partnerships with our clients to provide them with IT
solutions so that we become an extension of their organization. This
strategy uses a team approach that makes the client an integral team member.
We consider the impact of each project on the entire application to build a
broader solution over time. We quickly assemble capable teams and use the
strategic insights of the client to produce flexible, supportable business
and IT solutions.
• Seek acquisitions and investments in technology alliances that complement
our core skills or expand our geographic reach and have the potential to
increase our overall value, rather than merely increase our revenues. We
believe that our diversified management organization allows us to
efficiently integrate acquisitions.
Industry Specific Solutions
In addition to these core categories of technical services, we expect to
achieve higher penetration in our vertical markets, such as Public Sector,
with our industry-specific solutions. Our domain expertise and intellectual
property offers a higher level of subject matter knowledge so that we can
offer our clients additional value in developing their IT solutions. Our
industry knowledge helps our customers respond to such technological issues
as e-business, globalization, deregulation and privacy. We offer focused
leadership in the public sector industry, as well as years of technology
delivery experience in retail, healthcare, manufacturing, financial services
and telecommunications.
We believe that knowledge of a client’s industry is as important as
technology expertise. There is no one-size-fits-all answer to many of the
complex systems that manage and compute data for our clients. Our knowledge
and experience contribute to a shorter learning curve on the path to a
customized implementation. Our specialized teams focus on the changes
generated by such issues as e-business, globalization and deregulation. We
provide high-value, client-driven and timely business solutions.
We have years of experience with a number of industries, such as public
sector, telecommunications, retail, healthcare, manufacturing and financial
services. In addition, we have become recognized leaders in a number of
industries with proprietary software or methods that address very specific
business issues. Examples of our industry specific solutions include:
Public Sector:
• Childcare Management
• Case Management
• Transportation
• Woman, Infant and Children (WIC) Program Management
• Labor and Tax Revenue Systems
• Clarety Public Retirement Administration Package
Financial Services:
• FloodConnect
• ClaimConnect
• AdvantAgent
Telecommunications:
• Intelligent Network Applications
We have been committed to providing customized and innovative solutions to
more than 40 state governments since 1985. Our leadership in the public
sector industry was recognized by inclusion in the “Who’s Who in State and
Local Government” list compiled by Washington Technology, a leading industry
trade journal for government IT systems integrators and resellers.
Integration Services
We offer our clients a broad range of IT services, from advising clients on
strategic technology plans to developing and implementing appropriate IT
solutions. Our systems integration capabilities include providing services
in custom application development, including client server development; data
warehousing; business process reengineering and packaged software
implementation services such as ERP implementation, upgrades and
enhancements. Integrating Web applications with core business systems is a
strategic competency.
We are well positioned to meet the challenge of making independently
designed application systems and packaged systems work together, both within
and across enterprises. We offer the right technological infrastructure and
experience to evaluate and select middleware solutions. Our advanced
technology development skills, combined with our offshore capabilities,
offer clients looking for integration solutions the right mix of pricing,
productivity and resource deployment.
Web-to-Enterprise Integration (WEISM) requires looking at the whole picture
and the potential for leveraging such solutions as ERP in order to create an
integrated customer-focused IT strategy. Our goal is to improve efficiency,
expedite key decisions, enrich customer relationships and make our client’s
e-business profitable. The result is an information strategy that reduces
costs and generates revenue for the client.
Our integration expertise, along with our ability to evaluate and provide
other e-commerce solutions, such as data warehousing, enables us to maintain
a valuable partnership with our clients, provide business consulting
services and meet their IT demands.
Strategic Outsourcing
Speed, flexibility and round-the-clock productivity are the hallmarks of our
outsourcing services. Our fast and flexible onsite, offsite, offshore
delivery model lends itself to a full spectrum of outsourcing services. We
can deliver requirements from application development, applications
maintenance and modernization to full application outsourcing with our
unique global delivery model.
In order to meet aggressive schedules, we offer our clients one of the
largest U.S.-owned offshore capabilities. This capability sets us apart from
many competitors who can only offer services based in the US market. Our
local partnership/ global delivery philosophy enables us to quickly and
cost-effectively complete projects and deploy key applications. This allows
our customers to focus on their core business while relying on us to provide
complete IT services.
Clients
Using our strategic approach, we are an important supplier to middle market
clients. In 2003, we provided services to over 500 clients in North America,
Europe and Asia. Our strategy is to maximize our client retention rate and
to secure additional engagements by providing quality services and by being
responsive to our client needs.
Certain of our representative clients in various industries are listed in
the following table:
Banking and Financial Services
Bank One Corporation
GMAC
Guardian Life Insurance
Textron Financial Corporation
T. Rowe Price Investment Technologies, Inc.
UnumProvident Corporation
Healthcare
Henry Ford Health System
Kaiser Foundation Hospitals
Priority Health
Manufacturing
DaimlerChrysler AG
Ford Motor Company
General Motors Corporation
Trelleborg Automotive
Visteon Automotive Services
Retail and Distribution
The Kroger Company
Lands’ End, Inc.
Sears Roebuck & Company
Sirva, Inc.
Public Sector
City of Milwaukee
State of California
State of Nebraska
State of New Mexico
State of Ohio
State of Oregon
State of Rhode Island
Utilities and Telecommunications
Lucent Technologies, Inc.
South Carolina Electric and Gas Company
Southern California Edison
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