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Covansys Corp. - IT Services - Category Directory

(248) 488-2088

32605 West Twelve Mile Road
Farmington Hills, Michigan 48334
www.covansys.com

 

Sales

$379 million

 

Business Description

Founded in 1985, Covansys Corporation is a global technology services company with a focus on industry-specific solutions, strategic outsourcing and integration services. We address the most challenging technology issues companies are facing through a unique onsite, offsite, offshore delivery model that helps clients achieve rapid deployment, world-class quality and reduced costs.

From the start, the company based itself in high-quality software engineering principles and an unwavering commitment to delivery. These twin strengths enable Covansys to smoothly adapt to the rapid evolution of technology while maintaining constant focus on the changing business needs of its clients.

Covansys took a significant step in its evolution in January of 1992 when it became one of the first known U.S.-based IT services company to establish offshore facilities in India to provide high-quality and cost-effective services for its clients.

An industry leader in successfully integrating offshore capabilities into its service offerings, Covansys pioneered a global delivery model that is transparent, flexible and seamless. Onsite project managers work hand-in-hand with clients to ensure the successful delivery of offsite and offshore projects.

Covansys offers flexible, cost-effective project delivery capabilities by providing our clients a choice among any combination of the following options: (1) onsite at the client facility; (2) offsite at one of our development facilities in North America; or (3) offshore at one of our development facilities in India. We believe that our U.S./ India infrastructure is one of the largest and best in the industry. Our ability to deliver services globally is enhanced by our local account management and recruiting infrastructure, consisting of a geographically dispersed network of more than 20 offices worldwide and more than 50 sales and client executives. Our infrastructure allows us to act as a local partner, becoming an integral member of a client’s technology team. This demonstrates our commitment to each market and enhances our ability to attract locally based clients and consultants.

Covansys’ broad range of technical skills, superior delivery and industry-specific solutions have attracted and retained hundreds of satisfied clients. Currently, Covansys has over 500 clients in industries such as public sector, financial services, retail & distribution, manufacturing, healthcare, and telco/ utilities/ transportation and other representing 30.2%, 21.2%, 12.4%, 9.7%, 9.0%, and 17.5% of total annual revenues, respectively.

We apply our industry-specific knowledge to deliver a wide range of outsourcing and integration services, which include:

• Application Maintenance and Development Outsourcing (AMD/O)

• Custom Application Development

• Web-to-Enterprise Integration (WEISM) and traditional e-business services

• Packaged Software Implementation, Upgrades and Enhancements

• Software Engineering

Covansys recognized early on that quality was a top priority and has had its quality assurance rated by the top organizations through the years. Covansys has earned all three of the gold standards of quality assurance for software development: Level 5 of the People Capability Maturity Model (SEI-PCMM®), Level 5 of the SEI-CMM® and ISO 9001:2000.

First in 1994, Covansys received ISO 9001 certification, and then in 1999, two of its development centers in India achieved SEI-CMM® Level 5 on the first audit. We continued our certification at two of our North American delivery centers. Covansys’ center in Milpitas, California is rated SEI-CMM® Level 4 and its center in Columbus, Ohio is rated SEI-CMM® Level 3. In 2002, Covansys India was also assessed at

SEI-PCMM® Level 5, recognizing the innovative people practices that provide a framework for individuals and projects to improve our capability continuously and meet client needs effectively and efficiently.
Also early in our history we recognized, along with analysts and clients, that the quality of project management is key in the successful delivery of IT services. We have been recognized as a Project Management Institute Registered Education Provider® and now have more than 190 PMI® PMP® certified project managers, the highest standard of the project management profession.

Covansys has been active in strategic mergers and acquisitions in recent years to grow or expand our service offerings. In 2002 Covansys acquired PDA Software Services, Inc., a market leader in the development, implementation and maintenance of systems for states required to meet federal tracking and reporting mandates of the Women, Infants & Children (WIC) Program. This acquisition further expanded our strong presence in the public sector market. In 1998 Covansys merged with C.W. Costello & Associates, Inc. and Claremont Technology Group.

The Covansys Advantage

The Covansys Advantage enables our clients to use IT more effectively with their evolving business needs. The key attributes of the Covansys Advantage are that we:

• Provide flexible project delivery by offering our clients any combination of the following options: (1) onsite at the client facility; (2) offsite at one of our development facilities in North America; or (3) offshore at one of our development facilities in India. This flexibility enables our clients to determine their degree of project involvement and to control the costs and speed of project delivery.

• Assure clients of the highest quality software services, by following industry standard best practices in quality assurance processes and project management practices.

• Offer clients a single-source provider of a broad range of IT services, from advising them on IT business strategy and strategic technology plans to developing and implementing appropriate IT applications solutions.

• Offer a local presence by delivering our services to clients through a geographically dispersed network of more than 20 offices worldwide. Our presence allows us to demonstrate our commitment to the local market and enhances our ability to attract locally based clients and consultants.

• Recruit and train our consultants globally through our established domestic and international network. Consultants receive technical training in software engineering techniques and key technologies at one of our U.S. training centers or one of our overseas training centers in India. These centers are equipped with a variety of hardware, software and development tools.

Growth Strategy

Covansys’ goal is to become the preferred single-source provider of IT services to an expanding base of clients by establishing teams that quickly and cost effectively provide industry-based IT applications solutions. To achieve this goal, our strategy is to:

• Create awareness of our extensive capabilities in integration and strategic outsourcing services within defined industries.

• Capitalize on the marketing and development efforts of vertically focused industry solutions groups. These groups develop solutions based on in-depth knowledge of particular industries and a detailed understanding of the client’s business.

• Expand the breadth and depth of our technical capabilities through training existing personnel, recruiting experienced talent and acquiring complementary businesses. Our continued evaluation of emerging technologies enables us to add new service offerings and minimizes our dependence on any single technology.

• Focus our infrastructure, both domestically and internationally, and capitalize on our significant investment in offsite and offshore development centers, as well as our systems, methodologies, training programs and marketing efforts. We believe that our existing development centers can be further leveraged to support a significantly larger number of consultants.

• Create virtual partnerships with our clients to provide them with IT solutions so that we become an extension of their organization. This strategy uses a team approach that makes the client an integral team member. We consider the impact of each project on the entire application to build a broader solution over time. We quickly assemble capable teams and use the strategic insights of the client to produce flexible, supportable business and IT solutions.

• Seek acquisitions and investments in technology alliances that complement our core skills or expand our geographic reach and have the potential to increase our overall value, rather than merely increase our revenues. We believe that our diversified management organization allows us to efficiently integrate acquisitions.

Industry Specific Solutions

In addition to these core categories of technical services, we expect to achieve higher penetration in our vertical markets, such as Public Sector, with our industry-specific solutions. Our domain expertise and intellectual property offers a higher level of subject matter knowledge so that we can offer our clients additional value in developing their IT solutions. Our industry knowledge helps our customers respond to such technological issues as e-business, globalization, deregulation and privacy. We offer focused leadership in the public sector industry, as well as years of technology delivery experience in retail, healthcare, manufacturing, financial services and telecommunications.

We believe that knowledge of a client’s industry is as important as technology expertise. There is no one-size-fits-all answer to many of the complex systems that manage and compute data for our clients. Our knowledge and experience contribute to a shorter learning curve on the path to a customized implementation. Our specialized teams focus on the changes generated by such issues as e-business, globalization and deregulation. We provide high-value, client-driven and timely business solutions.

We have years of experience with a number of industries, such as public sector, telecommunications, retail, healthcare, manufacturing and financial services. In addition, we have become recognized leaders in a number of industries with proprietary software or methods that address very specific business issues. Examples of our industry specific solutions include:

Public Sector:

• Childcare Management

• Case Management

• Transportation

• Woman, Infant and Children (WIC) Program Management

• Labor and Tax Revenue Systems

• Clarety Public Retirement Administration Package

Financial Services:

• FloodConnect

• ClaimConnect

• AdvantAgent

Telecommunications:

• Intelligent Network Applications

We have been committed to providing customized and innovative solutions to more than 40 state governments since 1985. Our leadership in the public sector industry was recognized by inclusion in the “Who’s Who in State and Local Government” list compiled by Washington Technology, a leading industry trade journal for government IT systems integrators and resellers.

Integration Services

We offer our clients a broad range of IT services, from advising clients on strategic technology plans to developing and implementing appropriate IT solutions. Our systems integration capabilities include providing services in custom application development, including client server development; data warehousing; business process reengineering and packaged software implementation services such as ERP implementation, upgrades and enhancements. Integrating Web applications with core business systems is a strategic competency.

We are well positioned to meet the challenge of making independently designed application systems and packaged systems work together, both within and across enterprises. We offer the right technological infrastructure and experience to evaluate and select middleware solutions. Our advanced technology development skills, combined with our offshore capabilities, offer clients looking for integration solutions the right mix of pricing, productivity and resource deployment.

Web-to-Enterprise Integration (WEISM) requires looking at the whole picture and the potential for leveraging such solutions as ERP in order to create an integrated customer-focused IT strategy. Our goal is to improve efficiency, expedite key decisions, enrich customer relationships and make our client’s e-business profitable. The result is an information strategy that reduces costs and generates revenue for the client.

Our integration expertise, along with our ability to evaluate and provide other e-commerce solutions, such as data warehousing, enables us to maintain a valuable partnership with our clients, provide business consulting services and meet their IT demands.

Strategic Outsourcing

Speed, flexibility and round-the-clock productivity are the hallmarks of our outsourcing services. Our fast and flexible onsite, offsite, offshore delivery model lends itself to a full spectrum of outsourcing services. We can deliver requirements from application development, applications maintenance and modernization to full application outsourcing with our unique global delivery model.

In order to meet aggressive schedules, we offer our clients one of the largest U.S.-owned offshore capabilities. This capability sets us apart from many competitors who can only offer services based in the US market. Our local partnership/ global delivery philosophy enables us to quickly and cost-effectively complete projects and deploy key applications. This allows our customers to focus on their core business while relying on us to provide complete IT services.

Clients

Using our strategic approach, we are an important supplier to middle market clients. In 2003, we provided services to over 500 clients in North America, Europe and Asia. Our strategy is to maximize our client retention rate and to secure additional engagements by providing quality services and by being responsive to our client needs.


Certain of our representative clients in various industries are listed in the following table:

Banking and Financial Services

Bank One Corporation

GMAC
Guardian Life Insurance
Textron Financial Corporation
T. Rowe Price Investment Technologies, Inc.
UnumProvident Corporation
Healthcare

Henry Ford Health System

Kaiser Foundation Hospitals
Priority Health
Manufacturing

DaimlerChrysler AG

Ford Motor Company
General Motors Corporation
Trelleborg Automotive
Visteon Automotive Services
Retail and Distribution

The Kroger Company

Lands’ End, Inc.
Sears Roebuck & Company
Sirva, Inc.
Public Sector

City of Milwaukee

State of California
State of Nebraska
State of New Mexico
State of Ohio
State of Oregon
State of Rhode Island
Utilities and Telecommunications

Lucent Technologies, Inc.

South Carolina Electric and Gas Company
Southern California Edison
 

Ticker

SAY

 

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