Outsourcing Solutions Inc. - Debt Collection -  Category Directory

800-487-2005

390 South Woods Mill Road, Suite 350
Chesterfield, MO 63017
www.osi.to

Business Description

Outsourcing Solutions Inc., is one of the largest debt collection agencies
and providers of business process outsourcing (BPO) receivables services in the
United States with 2001 revenues of approximately $612.3 million.   OSI believes that it

differentiates itself from its competitors by using best-in-class people practices and

business practices to deliver a comprehensive range of accounts receivable management

services on a national basis that provide its clients the opportunity to outsource the
management of the entire credit-to-cash cycle, and thereby achieve maximum
recoveries, net of costs, or "net-back". The breadth of services OSI provides
across all stages of the credit-to-cash cycle allows it to cross-sell services
to existing clients as well as to expand its client base by providing specific
services to potential clients in targeted industries. These BPO services include
1) first-party outsourcing services, 2) portfolio purchasing services and 3)
recovery services, which accounted for approximately 53%, 15% and 32% of 2001
revenues, 46%, 16% and 38% of 2000 revenues and 41%, 16% and 43% of 1999
revenues, respectively.

Outsourcing services include debt collection and contract management of accounts receivable,
billing, teleservicing, letter series programs, banking and financial
services transaction processing and other services.

Portfolio purchasing services involve acquiring portfolios of charged-off
consumer receivables from credit grantors or other owners, servicing such
portfolios and retaining all amounts collected and servicing client owned
portfolios for an agreed upon servicing fee.

o Recovery services involve collecting delinquent or charged-off consumer
accounts for a fixed percentage of realized collections or a fixed fee per
account.

OSI manages the marketing and execution of services within the four stages
of the credit-to-cash cycle. In the first stage of the cycle, OSI provides
clients with the ability to outsource functions including credit authorization,
usage management and client service. Dedicated call centers provide
"first-party" services for its clients performing all operations in their name.
The second stage of the cycle is the management of pre-uncollectable, or
charge-off, delinquency situations. OSI provides clients with fixed fee
early-out programs based on either a letter series or calling program for
accounts that are generally less than 180 days past due. In the third stage of
the cycle, OSI offers traditional contingent collection services for delinquent
and charged-off receivables. In the fourth and final stage of the credit cycle,
OSI acts as a principal and purchases both new and delinquent charged-off
receivables from credit grantors or other owners.
 

Debt Collection Agencies in the Company Directory

Asta Funding NCO Group Outsourcing Solutions Inc. Portfolio Recovery Associates