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First Advantage Corp.
One
Progress Plaza, Suite 2400
St. Petersburg, Florida 33701
(727) 214-3411
www.fadv.com
Background Checks - Category Directory
Sales
$166.5
million
Business Description
Our operations are organized into three business segments: Enterprise
Screening, Risk Mitigation and Consumer Direct.
Enterprise Screening
First Advantage’s Enterprise Screening segment helps thousands of companies
in the United States manage risk with our employment screening, occupational
health and resident screening products. Our Enterprise Screening segment
accounted for approximately 67% of our consolidated revenue in 2003.
Our employment screening services include the provision of reports about a
prospective employee’s criminal record, motor vehicle violations, credit
standing and involvement in civil litigation. We also make inquiries of
provided references and former employers, verify educational credentials and
licenses, verify social security numbers and check industry specific
records. A customer can order any of these and other related services
individually, as a package with our other employment screening products or
with other products we offer. Depending on a customer’s preference, orders
may be placed and fulfilled directly from the Company, through a secure
Internet connection, software, facsimile or through third party vendors.
Our occupational health products generally involve the design and management
of a drug testing program, including provision for the collection and
testing of specimens and interpretation of the results. We also provide
physical examination services to employers. Reports of our findings are
generally delivered through a secure Internet connection or through other
direct means.
We also develop and manage employee assistance programs, which provide our
customers’ employees with access to confidential counseling services and
other resources to assist with personal issues that may affect workplace
productivity. These programs cover a wide range of personal and workplace
issues, including alcohol and drug abuse, marital problems, family matters,
bereavement management, depression, stress, retirement and downsizing. First
Advantage’s employee assistance programs also provide employers with a
number of corporate-focused services, including management counseling,
critical incident stress management programs, organizational change
consulting and intensive specialty training on issues such as violence in
the workplace.
Our resident screening offerings involve the provision of reports containing
information about a prospective renter’s eviction record, lease and payment
performance history, credit standing, references and criminal records to
residential property managers and owners operating in the United States.
Depending on a customer’s needs, our reports may contain one or any
combination of these pieces of information. In serving our customers, we may
draw on our database of landlord-tenant records, which is the largest of its
kind in the United States, and our database of criminal conviction
information, which is one of the largest for use in resident screening in
the United States. We also offer a scoring product which assesses risk of
default by a prospective renter based on a statistical scoring model
developed exclusively for the multifamily housing industry. Customers
generally order and receive the segment’s resident screening products
through a secure Internet connection or through proprietary software.
Our employment screening and occupational health services generally
experience seasonality near year-end, which is attributed to decreases in
hiring. Our resident screening products experience seasonality during the
winter months from November to March.
Risk Mitigation
First Advantage’s Risk Mitigation segment offers motor vehicle records and
investigative services to the insurance industry and other businesses
operating in the United States. Our Risk Mitigation segment accounted for
approximately 27% of our consolidated revenue in 2003.
This segment provides customers with automated access to motor vehicle
records from all 50 states and the District of Columbia. Independent
insurance agents operating in the United States represent the core of the
customer base for this product, which they use for underwriting purposes.
Employers also utilize the product to manage risk associated with employees
that require the use of a vehicle in the performance of their duties. For
most customers, we receive and fulfill orders through our proprietary
Comprise/ZapApp® software, which allows the customer to integrate the
process of obtaining motor vehicles reports with other processes utilized by
the customer.
The segment also provides customers with investigative services designed to
detect and expose worker’s compensation, disability and liability insurance
fraud. Purchased mostly by insurance carriers, third party administrators
and self-insuring companies, these services generally involve field
surveillance and interviews conducted by more than 200 full-time licensed
staff investigators. This segment receives orders in a variety of ways,
including telephonic or other direct contact with the client, facsimile,
e-mail or through the Internet. In most cases, investigation reports,
including accompanying video, are sent via mail or courier to the client.
Demand for our motor vehicle records products usually decreases in November
and December as a result of reductions in the insurance and employment
markets. Our investigative services experience seasonality December through
February as a result of the number of holidays which occur during this
period and frequent year-end reorganizations which occur at our insurance
clients.
Consumer Direct
Our Consumer Direct segment provides location, verification and screening
services directly to consumers through the Internet. This segment uses a
proprietary software platform and web-based systems to supply customers with
services such as individual location, identity verification, criminal record
checks, employment and education verifications. We also offer assisted
searches and screening services, both online and through toll-free telephone
numbers.
This segment has developed US SEARCH DARWIN™ patent-pending technology,
which automates the data management supply chain by accessing, assimilating,
and compiling data from disparate sources. The current applications of the
technology focus on individual locator and profile services. We are also
adapting this technology for use in our Enterprise Screening segment.
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