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Interwoven, Inc. - Content Management Software -
Category Directory
(408)
774-2000
803
11th Ave.
Sunnyvale, CA 94089
www.interwoven.com
Sales
$111.5
million
Business Description
Interwoven, Inc. (“Interwoven”) provides enterprise content management
software and services that enable businesses to create, review, manage,
distribute and archive critical business content, such as documents,
spreadsheets, emails and presentations, as well as Web images, graphics,
content and applications code across the enterprise and its value chain of
customers, partners and suppliers. Our enterprise content management
platform consists of six integrated software product offerings, enabling
customers to do end-to-end content lifecycle management. Customers have
deployed our products for enterprise initiatives such as brand management,
enterprise portals, global Web content management, content distribution,
corporate governance, deal management, document management and online
self-service. To date, we have licensed our software products to more than
2,700 organizations worldwide.
We were incorporated in California in March 1995 and reincorporated in
Delaware in October 1999. Our principal offices are located at 803 11th
Avenue, Sunnyvale, California 94089 and our telephone number at that
location is (408) 774-2000. We maintain a Website at www.interwoven.com.
Investors can obtain copies of our filings with the Securities and Exchange
Commission from this site free of charge, as well as from the Securities and
Exchange Commission Website at www.sec.gov.
On November 18, 2003, we completed the merger with iManage, Inc. (“iManage”),
a provider of collaborative document management software. For the purposes
of this report, descriptions of our products and business organization will
reflect the present, merged organization.
The Interwoven Solution
Interwoven 6, the latest release of our enterprise content management
product suite, integrates six software product offerings with a set platform
of services enabling enterprises to manage, deliver and archive large
volumes of content inside and outside the enterprise. Built as an open,
scaleable platform, Interwoven 6 enables enterprises to leverage existing
technology investments and integrations at a low total cost of ownership.
All components of our enterprise content management product suite leverage a
service-oriented architecture that supports industry standard Java 2
(“J2EE”) and Microsoft NET environments. Our six software product offerings,
providing end-to-end content lifecycle management, include: collaboration,
e-mail management, document management, Web content management, digital
asset management and records management. Our platform services include:
content intelligence services, content deployment services, content
integration services and the enterprise application connectors.
Global enterprises developing content-rich applications, including
enterprise portals and extranets, rely on the Interwoven 6 enterprise
content management platform to manage the content lifecycle across their
organizations. All content types are tracked and version-controlled for
auditability and compliance purposes. Content provisioned across
heterogeneous applications can be expired and deployed to an online or
offline records management facility dictated by existing business processes
in place. Interwoven 6 offers interoperability with the products of leading
application server and portal server vendors in the marketplace.
While we have historically provided our enterprise content management
products and solutions to global enterprises and government agencies, our
customer base has expanded to include professional services companies with
the completion of the iManage merger. Our enterprise content management
products offer capabilities for professional services companies such as law
firms, by combining collaboration, e-mail management, document management
and records management components of the Interwoven 6 enterprise content
management suite. This suite enables law firms to reduce the ratio of
non-billable to billable staff; reduce hard paper shipping costs and improve
customer service; maintain consistency of work product; facilitate
distributed teams to share information effectively; re-use previous work
product and improve profitability.
Products
We currently offer the following software products:
Interwoven 6 Applications:
Web Content Management – Interwoven TeamSite Content Server Software.
Interwoven TeamSite Content Server powers the creation, contribution,
collaboration and management of content across the enterprise. TeamSite
allows content contributors – from the expert developer to the novice – to
securely develop, share and publish enterprise content to Websites, portals,
intranets and extranets. Through its patented features, its ability to
preview content and its scalable repository, TeamSite Content Server
provides enterprises with the capabilities needed to support the most
demanding business environments. This software product has been our flagship
product since its initial introduction in 1997.
Digital Asset Management – Interwoven MediaBin Asset Server Software.
Interwoven MediaBin Asset Server, at the core of our patented Digital Asset
Management product line, provides businesses with a central library for the
multiple digital assets used to promote their products and brands. With the
MediaBin Asset Server, marketing teams can easily catalog, manage,
transform, search for, repurpose and deploy digital assets, including
product photographs, rich graphics, marketing collateral, presentations,
documents and videos.
Collaboration – Interwoven WorkSite Server Software and Interwoven WorkSite
MP Server Software. Interwoven WorkSite Server Suite provides users complete
control over the creation, editing, sharing, approval, publishing and life
cycle management of business-critical content among departments and across
the enterprise. WorkSite is a patented software platform that enables teams
to gather, strategize, plan, review and execute their work. WorkSite enables
team leaders to set up collaborative, virtual workspaces quickly, with
defined team members, rights and permissions, and core elements, such as
shared calendars, issues tracking and discussion threads, to discuss and
collaborate on all facets of a project. These virtual workspaces allow both
the remote and mobile workforce to conduct business tasks such as contracts
negotiations, global account management, new product launches, deal
management, supplier relationship management, mergers and acquisitions and
outsourced manufacturing.
Document Management – Interwoven WorkSite MP Server and WorkSite Server.
Interwoven WorkSite MP Server and WorkSite Server solutions deliver easy
storage and access to unstructured content, including documents,
spreadsheets, e-mails, presentations and drawings, through either a Web
browser or Microsoft Office applications. Our document management products
allow companies to share critical up-to-date documents from multiple access
points in a variety of platforms and computing environments. WorkSite MP is
a fully integrated, Internet-based application suite that delivers scalable
collaborative document management solutions that include document
management, secure information sharing within and beyond the enterprise, and
full featured workflow—all easily accessible through a portal.
E-mail Management – Interwoven MailSite and WorkSite Communications Server
Software. Interwoven MailSite and WorkSite Communications Server captures
and manages e-mail content, storing all e-mail in a single repository that
allows companies to maintain a record of correspondence, meet compliance
requirements and respond more effectively to clients or inquiries by
regulators. With the significant growth of e-mail and related documents, we
believe our solution not only reduces the cost of storage and discovery, but
it also increases the productivity of knowledge workers who often spend up
to 2 to 3 hours per day creating, filing and searching for business content
in desktop applications and e-mail. Additionally, with a single storage
location, this software product helps optimize data accountability and
compliance with record retention policies.
Records Management – Interwoven Records Server Software. Interwoven Records
Server is a solution for applying formal records management policies and
practices to electronic and non-electronic documents. By combining
Interwoven Records Server with products such as WorkSite Document Server,
businesses gain the archival and compliance benefits of advanced records
management. Interwoven Records Server helps organizations to meet the
standards mandated for financial document compliance, the United States
Department of Defense 5015.2 standard and the records management rules
promoted by various regulators.
Interwoven 6 Platform Services:
Content Distribution – Interwoven OpenDeploy Distribution Server Software.
Interwoven OpenDeploy Distribution Server automates the distribution of
enterprise content and application code from multiple sources to multiple
network touchpoints or servers, from a handful of production Web servers to
an entire enterprise network. Also available as a standalone offering since
2003, Interwoven OpenDeploy Distribution Server is an ideal open platform
for enterprise content distribution.
Content Intelligence – Interwoven MetaTagger Intelligence Server Software.
Interwoven MetaTagger Intelligence Server provides enterprises with a
metadata management system that is designed to provide appropriate content
to the users on demand. MetaTagger enriches enterprise content with metadata
(information about a piece of content) that is relevant to the enterprise’s
portal, search and customer relationship management applications. MetaTagger
provides metadata management capabilities, from simple keyword generation
and categorization to full-scale enterprise taxonomy development and
management.
Content Integration – Interwoven Content Integration Server Software.
Interwoven Content Integration Server gives enterprises the ability to
leverage and re-purpose content stored in repositories and file systems
throughout the enterprise within content-rich applications. Content
Integration Server allows users to search a desired repository to find
existing content, aggregate that content within TeamSite, and transform the
content from various file types into more extensible formats. Within Content
Integration Server, companies can leverage content from repositories hosted
by Documentum, Inc., FileNet Corporation, International Business Machines
Corporation (“IBM”) and Open Text Corporation.
Connectors – Enterprise Application Connector Suite Software. To help
customers realize value from their content, we offer a suite of Web
service-enabled connectors between our Interwoven 6 platform and enterprise
applications provided by software vendors including BEA Systems, Inc., IBM,
Oracle Corporation, PeopleSoft, Inc. and Siebel Systems, Inc. These
connectors support the distribution of content from our software to a
customer’s applications, and the ability to access and use our platform
directly from the user interfaces in the other vendors’ enterprise
applications.
Support and Service
Consulting. We offer professional services to our customers for the
deployment of our software and the integration of our applications with
third-party software, as well as strategic consulting services. Our
professional services team works directly with our customers as well as with
resellers and strategic partners. We have also employed third-party
subcontractors in the past to accommodate customer demands in excess of the
capacity of our in-house consulting organization or to provide services in
locations where we have no permanent consulting staff. Our consulting
services are generally offered on a time and materials basis.
Customer Support. We offer comprehensive customer support designed to allow
our customers to quickly and effectively address technical issues as they
arise and receive product updates. Our support personnel provide resolution
of customer technical inquiries and are available to customers by telephone,
e-mail and through our Website. We use a customer service automation system
to track each customer inquiry until it is satisfactorily resolved. Our
technical support is generally offered on an annual subscription basis.
Training. We offer a comprehensive training curriculum designed for
customers, partners and system integrators to provide the knowledge and
skills to deploy, use and maintain our products successfully. These classes
focus on the technical aspects of our products as well as related business
issues and processes. We hold classes in various locations, including our
training facilities in Sunnyvale, California, Chicago, Illinois and in
Europe and Asia Pacific. We generally charge a daily fee for such classes.
Web-based training is also available at a price per online course.
Customers
Our software products and services are marketed and sold to a diverse group
of customers operating in a broad range of industries. Our customers include
established companies migrating their operations online, companies looking
to increase channel and partner effectiveness by establishing sales
extranets and companies whose objective is to deploy and manage critical
business content within and across their organization. Many of our customers
typically consider enterprise content management applications to be critical
to their future success. As of December 31, 2003, over 2,700 companies had
licensed our software products.
Content Management Software -
Category Directory
Content Management Solutions -
Category Directory
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