MRO Software, Inc. -  Asset Management Software -  Category Directory

100 CROSBY DRIVE

BEDFORD, MA 01730
(781) 280-2000
www.mro.com

Sales

$177 million

Business Description 
MRO Software is a leading global provider of strategic asset management
software, solutions related services. Strategic asset management is the
management and optimization of the business processes required to keep our
customers' critical assets productive. Critical assets are those that have a
significant impact on operations and performance, including assets used in
production, facilities, fleet and Information Technology (IT) operations. The
Company's strategic asset management software products and services allow our
customers to manage the complete lifecycle of their strategic assets, including:
planning, procurement, deployment, tracking, maintenance and retirement. Using
MRO Software's products and services, our customers improve production
reliability, labor efficiency, material optimization, software license
compliance, lease management, warranty and service management and provisioning
across their critical asset base.

MAXIMO, the Company's flagship product targeting the Enterprise Asset Management
software ("EAM") market, was first released in 1991. MAXIMO enables customers to manage
the Maintenance, Repair and Operations ("MRO") of their significant assets.
Businesses, government agencies and other organizations use MAXIMO across their
enterprises to assist in the management of their high-value capital assets such
as plants, facilities and production equipment to cut MRO inventories and supply
chain costs, control maintenance expenses, reduce downtime, and more effectively
deploy assets, personnel and other resources. MAXIMO delivers robust
functionality, drawing upon the Company's established track record as a provider
of large-scale applications critical to the operations of major industrial
companies.

PRODUCTS

MAXIMO

MAXIMO is the market-leading solution in the Enterprise Asset Management (EAM)
market. MAXIMO helps companies in asset-intensive industries increase their
return on assets while decreasing their operational costs, including the costs
of transacting with their suppliers. The MAXIMO suite of software products is
used to plan and manage ongoing Maintenance Repair and Operations (MRO) and to
track related labor, parts and costs. Using MAXIMO, customers can prioritize
tasks, assign work based on the availability of necessary parts and labor, and
analyze equipment failures in order to implement appropriate preventive
maintenance measures. MAXIMO is available in English, Brazilian Portuguese,
Dutch, French, German, Italian, Japanese, Korean, Swedish, Latin American
Spanish, and Simplified Chinese. MAXIMO is also localized into additional
non-English languages via our local agents.

MAXIMO FEATURES

MAXIMO is composed of a series of comprehensive capabilities that communicate
with a relational database management system. MAXIMO operates on a variety of
commonly used server hardware platforms and network operating systems and also
uses leading commercial SQL databases, including Oracle and Microsoft SQL
Server. Core application features and functions in MAXIMO include:

ASSET MANAGEMENT. Asset management means identifying, tracking,
locating, maintaining and analyzing physical assets, especially those
that impact the customer's revenue stream. MAXIMO 5 captures critical
asset-related data and makes it easily accessible for analysis,
planning and more informed decision-making.

WORK MANAGEMENT. MAXIMO 5 work management capabilities track all
aspects related to work performed on assets, from initial work request
through work order generation, job completion and recording of actual
results. The ability to track, manage and analyze work requests, labor,
planning and scheduling can help organizations improve productivity.
Work management compares budgets or estimates against actual and
historical work orders.

MATERIALS MANAGEMENT. MAXIMO 5 materials management capabilities help
generate significant savings by accurately tracking materials and their
usage, allowing reductions in inventory and elimination of unnecessary
spending. MAXIMO 5 provides the capability to consolidate vendor lists,
automate procurement processes, track repairable spares and reduce
inventory levels, which creates greater efficiency and ensures that the
customer has the right parts at the right time.

PURCHASING. MAXIMO 5 purchasing capabilities enable organizations to
plan and consolidate, demand, and streamline purchasing processes and
comply with existing purchasing contracts. MAXIMO purchasing creates
requests for proposals, blanket purchase orders and purchase
agreements, purchase requisitions and purchase orders, records receipt
of parts, analyzes vendor performance and integrates with accounting
applications, including invoice matching and multiple currency
functionality.

ANALYTICS. The ability to analyze data captured in MAXIMO 5 provides
companies with critical knowledge to improve and optimize their
maintenance initiatives across all functional areas. MAXIMO 5 Key
Performance Indicators (KPIs) and Reports make it possible to identify
areas or activities that need improvement. In addition to KPIs, MAXIMO
5 provides a comprehensive set of pre-defined functional and exception
reports that provide detailed information on all customer maintenance
operations.

MAXIMO OPTIONS

A variety of options can be added on to expand the capabilities of MAXIMO,
including the following: MAXIMO Mobile Suite, MAXIMO Project Manager, MAXIMO
Desktop Requisition, MAXIMO Illustrated Parts Catalog, MAXIMO Enterprise
Adapters, MAXIMO e-Commerce Adapters and MAXIMO Workflow.

MAXIMO INDUSTRY SOLUTIONS

The Company seeks to expand its market share in target vertical markets by
offering pre-configured, industry-specific, focused applications for MAXIMO 5.
We are focused on the following industries: public sector, utilities, oil and
gas, nuclear, aviation, transportation, pharmaceuticals, power generation, and
power transmission and distribution.

Each is supported with scalable solutions running on industry-standard
databases, application servers and hardware platforms, complemented by offerings
from key alliance partners with the appropriate domain expertise.

MAXIMO MAINCONTROL

MAXIMO MainControl is a leading solution for the IT Asset Management (ITAM)
market and provides management of IT assets across their entire lifecycle from
planning and procurement to retirement and disposal.

MAXIMO MAINCONTROL FEATURES

MAXIMO MainControl addresses the numerous IT asset management issues facing an
organization, such as:

ASSET DISCOVERY & TRACKING: enables the user with autodiscovery tools
and software usage tracking tools to provide knowledge of where assets
are at all times. MAXIMO MainControl enables users to track history of
asset location, owners, users and configuration changes while tracking
all moves, adds and changes.

CONTRACT MANAGEMENT: enables the user to track and manage contracts and
obligations, from purchase contracts to subscription, lease,
maintenance, software licensing and service contracts.

FINANCIAL MANAGEMENT: supports budget planning with a spreadsheet
import/export facility and allows budget tracking by account, cost
center and cost type to assist with technology procurement.

PROCUREMENT: provides comprehensive, online management of IT asset
procurement and is able to fully integrate with a wide variety of
procurement systems. Maximo MainControl enables users to select vendors
and equipment from online catalogs, check contract terms, generate
purchase requisitions, approve requests, generate orders and allocate
planned expenses to budget accounts. Users can fulfill orders from
stock or place new orders.

SERVICE MANAGEMENT: manages all requests regarding IT assets and
services, provides a complete history of all activities involved in
problem resolution, planning and change management activities. This
capability also empowers the help desk technician, improves service
levels and increases employee productivity.

COMPLIANCE: ensures software license compliance, tracks and manages all
software installations in the organization. Provides the ability to
establish a software management process to track license terms and to
assist with internal software audits.

BUSINESS CONTINUITY: supports the requirements to integrate and
automate the response and recovery process for technology assets in the
event of a business disruption.

ONLINE COMMERCE SERVICES (OCS)

MRO Software provides solutions to support asset-centric procurement by offering
distributors and manufacturers of industrial and office products the
capabilities to successfully implement or augment their e-Commerce initiatives.
These services give industrial suppliers a fast and simple way to conduct
business over the Internet with users of MAXIMO Buyer or of other procurement
applications. By using these hosted services, companies can immediately
participate in Internet-based commerce and ensure their ability to provide
service to existing customers and new prospects. OCS supports multiple
languages, currencies and tax codes, with 24/7/365 availability.

OCS FEATURES

OCS provides suppliers with a variety of hosted applications including the
ability to accept, process and respond to electronic purchase orders transmitted
from MAXIMO and other popular e-Procurement applications; to manage supplier and
buyer profiles and relationships; and to process e-Commerce transactions. This
service also provides suppliers with the capabilities to host an on-line
searchable electronic catalog, and with the tools for the management,
customization and publishing of electronic catalog content. Our customers have
the ability to provide a Web storefront with comparison tools, shopping cart,
e-Commerce transaction processing and payment processing. OCS also provides
suppliers with the capability to provide real-time pricing and availability to
buyers as well as real-time transaction processing by integrating with the
suppliers' back-end ERP systems.
 

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