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NetIQ Corp.
3553
North First Street
San
Jose, CA 95134
(408) 856-3000
www.netiq.com
Sales
$262
million
Business Description
We are a provider of cross-platform systems and security management software
and web analytics software and services.
Our systems and security management solutions enable organizations to
monitor and proactively manage their information technology (IT)
infrastructure to assure the performance, availability, security, and
more-efficient utilization of their IT environments. While our business
initially focused on management of systems and applications running on the
Microsoft Windows operating system, we have expanded our business to include
cross-platform systems management solutions and security management
solutions for the Windows, UNIX, Linux and IBM iSeries operating systems, as
well as web analytics software and services. We also offer software to test,
migrate and administer Microsoft Windows and active directory systems as
well as voice over internet protocol systems. As a result, organizations
currently are able to manage and secure many of their applications, servers
and operating systems using our products.
Our web analytics offerings, which are available as hosted services or
software-based solutions, enable organizations to track, report and analyze
web site traffic and usage. Our offerings are used by web site owners to
convert web site visitors into customers and to improve the returns
generated on their investments in online marketing.
Markets and Products
Today’s organizations are highly dependent on computer systems to conduct
their operations. The typical information technology environment is
characterized by distributed information systems and networks that support
multiple business-critical applications for financial reporting, human
resources, enterprise resource planning, supply chain management, customer
relationship management and email, as well as other industry-specific
applications. In addition to the internal networks that connect employees to
these geographically dispersed computing services, the Internet has become
an essential medium for connecting businesses with customers, suppliers,
investors and employees.
The critical nature and growing complexity of these systems have placed
increasing pressure on systems managers and chief information officers to
ensure the reliability and availability of their computer systems.
Organizations must keep their information technology infrastructures secure
and available 24 hours per day, 7 days per week, and must be able to support
widely distributed global organizations with varying technological
requirements. Failure to ensure business-appropriate service levels can
result in substantial costs, including loss of productivity and revenue. We
offer products in the following four key areas:
Systems Management.
The primary function of our systems management software is to promptly
identify and provide notification and an automated response to system
problems such as application failures, system software crashes, hardware
failures, slow response times and insufficient resource capacity. Our
software continually monitors the performance, responsiveness and
availability of systems and applications, and evaluates the capabilities of
network services. These functions enable systems administrators to respond
to actual or threatened performance degradation, and to plan and budget for
additions, upgrades and configuration changes.
Windows,UNIX and Linux Management. Windows server operating systems
represent a large share of the platforms that organizations use for
deploying their mission critical applications. Many applications, however,
continue to run on UNIX and the Linux operating system continues to gain
market momentum. The growth and deployment of varied systems and
applications in highly complex computing environments have expanded and
further complicated the challenges of managing the performance and
availability of information technology systems. These challenges range from
basic tasks, such as monitoring central processing unit utilization, memory
and disk-space availability, to complex tasks such as monitoring Internet
traffic, application response times and IT service levels. We offer the
following products to address these challenges:
• AppManager Suite is a comprehensive set of programs for managing,
diagnosing, and analyzing the performance and availability of distributed
Windows, UNIX, and Linux-based operating systems, including monitoring of
service level metrics. AppManager also supports server applications,
including Exchange, SQL, Oracle, SAP R/3, Lotus Domino and BlackBerry, among
others; as well as web servers such as IBM WebSphere and BEA WebLogic.
AppManager utilizes a centralized management console to define operating
parameters and configurations through a central repository that operates in
conjunction with agents that run on the servers and applications being
managed.
• Extended Management Pack (XMP) Modules for Microsoft Operations Manager
(MOM) provide value-added management capabilities that enable MOM to manage
Windows NT applications and non-Microsoft platforms and applications.
VoIP and Network Management. Increasingly, companies are migrating voice
communications onto Internet protocol-based computer network infrastructures
using a technology called Voice over Internet Protocol or VoIP. Because
network performance is essential to continuous and consistent availability
of all critical services throughout the infrastructure, systems
administrators continually monitor application performance and routinely
test the impact of new applications, such as VoIP, on the network to
identify and correct potential performance problems prior to deployment of
new systems and upgrades to existing systems. Pre-deployment tests of a
network to predict performance and assess readiness and post-deployment
monitoring to maintain consistent performance are critical for a smooth VoIP
implementation and high quality operations. We offer the following network
management solutions and VoIP products:
• Vivinet Assessor is a pre-deployment testing tool that enables the user to
assess a network’s readiness for a VoIP implementation. Vivinet Assessor
utilizes simulated VoIP traffic to assess network readiness and generates
detailed reports to help pinpoint where network improvements may be
required.
• Vivinet Manager is a set of programs for real-time monitoring, management
and reporting of the performance and availability of a user’s entire VoIP
environment. These programs enable the user to quickly diagnose problems
with call quality, call system health and network performance, and to
automate problem management and response from a single console. Vivinet
Manager modules and connectors also provide integration with many of the
most common third-party VoIP tools and utilities.
• Vivinet Diagnostics is designed to quickly pinpoint call quality problems
in VoIP networks and to analyze reasons for reduced call quality. Vivinet
Diagnostics software is designed to reduce the time needed to resolve voice
quality issues and to reduce the skills required for VoIP troubleshooting,
in both pre- and post-deployment environments.
• Chariot is designed to measure and predict end-to-end performance of
networked applications. The detailed performance data collected by Chariot
enables users to optimize network performance, eliminate unnecessary
upgrades and determine when network loads will necessitate new equipment.
Using real-world application loads, Chariot generates simulated application
traffic to evaluate the effect changes will have on existing applications.
In July 2003, we granted Ixia exclusive distribution rights to our Chariot
products in the United States and Canada through December 31, 2004, as well
as a perpetual license to the source code for the Chariot products to
develop and distribute derivative products. In addition to the license
rights, Ixia was granted an option to purchase assets associated with our
Chariot products. The purchase option expires on January 15, 2005. To date,
Ixia has not exercised this option.
Security Management.
Today’s organizations face expanding security threats to their information
technology systems as they rely on information technology to conduct
critical business operations; as they gather, store and utilize growing
amounts of highly sensitive customer and operational data; and as electronic
attacks on information technology systems proliferate. Simultaneously,
privacy legislation, such as HIPAA, and internal control legislation, such
as Sarbanes-Oxley, are increasing the need for organizations to deploy a
range of information technology security solutions. To meet today’s
information technology security challenges, we offer security management
solutions that combine vulnerability management with security event
detection, as well as products for content security. Our security management
products include:
• NetIQ Security Manager is an advanced security event management product
that reduces exposure time to security incidents and protects against
downtime by providing real-time detection and prevention of security
breaches and policy violations. This product centralizes the monitoring of
leading third-party security products in a unified security console that
automates responses to security alerts, and reduces false positives and
superfluous alert data through multi-stage correlation of security events.
• NetIQ Vulnerability Manager is designed to reduce security vulnerabilities
and prevent downtime by enabling organizations to quickly and efficiently
correct security exposures across their heterogeneous information technology
environments. Vulnerability Manager allows users to identify and remediate
compromised or vulnerable systems by establishing security configuration and
policy baselines and by continuously auditing systems for security
vulnerabilities.
• NetIQ Patch Manager automatically scans and updates security patches on
workstations and servers across an organization’s information technology
infrastructure to prevent security exposures. This product automates
discovery and reporting of missing patches and service packs, and
facilitates the automated download and deployment of security patches.
• VigilEnt Policy Center automates policy management best practices by
enabling IT administrators to create security policies, distribute them
online, educate employees, and track and report compliance.
• Security Reporting Solutions include our Firewall Suite and Security
Reporting Center. These products provide in-depth analysis of incoming and
outgoing network traffic, which helps organizations optimize network
security, ensure appropriate network and Internet use by employees, and
manage network bandwidth requirements.
• Security Solutions for iSeries provides industry-leading security products
for IBM iSeries (AS/400) systems. These solutions include vulnerability
assessment and policy compliance reporting, granular auditing and real-time
security monitoring, log consolidation and analysis of OS/400 security
journals, and user profile and password management.
• Content Security Solutions include NetIQ MailMarshal and NetIQ WebMarshal.
MailMarshal offers a fast, easy-to-use e-mail security solution that
enforces an organization’s usage policies for e-mail and protects against
spam and viruses. MailMarshal enables an organization to delete, quarantine
or simply monitor and report on suspect mail messages and attachments,
whether in-bound or out-bound, based on organizational needs. Our WebMarshal
product is a configurable employee Internet management solution that enables
administrators to enforce an organization’s policy for Internet use, thereby
improving employee productivity, facilitating better utilization of
computing resources, and reducing legal and operational risk.
Windows Administration.
We provide administration solutions that allow organizations to securely
delegate administrative tasks, automate user account provisioning, implement
end-user self-service, and enable auditing and policy enforcement. Our
products for Windows administration include:
• Security Administration Suite includes our Directory and Resource
Administrator (DRA), Directory Security Administrator (DSA) and Group Policy
Administrator (GPA) products. DRA provides advanced delegation and
policy-based administration capabilities designed to reduce administrative
workload and expense while enhancing security. DSA is an active directory
permissions management solution that features role-based security, auditing
and advanced analysis. GPA provides a platform for planning, managing,
troubleshooting and reporting on group policies.
• Group Policy Guardian is designed to minimize the risks associated with
Group Policy Object (GPO) change management and helps users protect their
Windows infrastructure from security exposures and service disruptions.
Group Policy Guardian enables users to monitor, verify and track GPO changes
in real-time while capturing the changes in an auditing database.
• Secure Password Manager enables enterprise-wide password management by
providing password synchronization, self-service password reset and
automated password policy enforcement. In addition, this product
automatically tracks and logs all password activity, enabling administrators
to access, search and sort data for comprehensive auditing, improved service
management and heightened security.
• Migration Suite is a suite of configuration, consolidation, and migration
tools that accelerate the transition to Windows 2000/2003 or Exchange
2000/2003 or between platforms, while minimizing the impact on IT resources
and end-users.
Web Analytics.
In recent years, there has been an increased focus on building external and
internal web sites for business functions, including eCommerce, information
distribution, and customer/employee self-service. As a result, web sites
have become an integral part of overall business strategy, facilitating
communications with customers, vendors, employees, and investors. Successful
web-based strategies require an understanding of how visitors interact with
the company’s Internet and intranet sites and how various online and offline
initiatives translate into bottom line results. Businesses need a means of
forecasting, tracking, and integrating historical visitor data with other
corporate and market databases in order to optimize these business
functions, thereby reducing costs and growing revenues through higher
returns on marketing investments. We offer the following products to address
these challenges:
• WebTrends 7 On Demand is our hosted web analytics solution. This offering
provides real-time tracking and analysis of web site visitor behavior and
customer segmentation to improve customer acquisition, conversion and
retention, in order to enable WebTrends 7 users to improve their return on
online investments.
• WebTrends 7 Software is the software-based version of our WebTrends 7 On
Demand solution that is licensed to run on a customer’s system.
• WebTrends Intelligence Suite includes a web data warehouse, pre-defined
and custom reports, tables and graph templates and analysis tools, and
integrates with content management systems. This suite provides a broad view
of web visitor activity that can be used to interpret user experience,
determine marketing effectiveness, understand how visitors are using a web
site and analyze eCommerce performance.
• WebPosition Gold features keyword analysis as well as design
recommendations from its Page Critic feature. The product enables users to
build web pages around important keywords so as to enhance a page’s
relevancy for search engine queries.
Security Software Companies in the Directory
Check Point Software
Technologies
Computer Associates
Cyberguard
Internet Security Systems
McAfee
NetIQ
Secure Computing
Symantec
Trend
Micro
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