Remedy - Help Desk Software - Category Directory

1-800-977-3633

www.remedy.com

Business Description 
Remedy software solutions enable organizations to automate and manage internal and external service and support processes. Remedy delivers out-of-the-box applications that help customers align service and support with business objectives, improve service levels, manage assets and lower costs. All Remedy applications, including help desk software, asset management software, change management software, and service level agreement and customer support applications, are built on the highly flexible Action Request System®, empowering customers to easily adapt their Service Management solution to unique and changing requirements.  Remedy's Magic products provide IT Service support, including asset tracking, change management, and help desk software products for small and medium size businesses.  Remedy was acquired by BMC Software in 2002.

Remedy's software solutions are used by 50% of Global 500 companies and 80% of Fortune 100 companies.  Individual users of Remedy software number 10 million, across approximately 10,000 customers globally.

Asset Management Software - Category Directory

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Remedy