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Selectica, Inc.
3
West Plumeria Drive
San
Jose, California 95134-2111
(408) 570-9700
www.selectica.com
Sales
$40
million
Business Description
Selectica, Inc. (Selectica) is a leading provider of software that enables
enterprises to utilize the Internet as a platform for selling complex
products and services. Our software products facilitate our customers’
efforts to correctly configure, price, and quote offerings for their
products and services across multiple distribution channels. Our
applications have also been deployed to manage complex product features and
business rules in enterprises, thereby bridging a gap that presently exists
between customer relationship management (CRM) software and enterprise
resource management (ERP) software. As a result, our products help our
customers improve profitability by reducing process costs, optimizing
pricing, eliminating rework, and concessions. Businesses that deploy our
products are able to empower business managers to quickly and easily modify
product, service and price information enterprise-wide to ensure proper
margins and to stay ahead of changing market conditions. Our product
architecture has been designed specifically for the Internet and provides
scalability, reliability, flexibility and ease of use. Additionally, our
products have been developed with an open architecture that leverages data
in existing applications, such as enterprise resource planning, or ERP,
systems. This allows for an easy-to-install application and reduced
deployment time. Across a wide range of industries, Selectica’s products
have demonstrated an ability to increase productivity, improve order
accuracy, boost return on investment and establish and maintain a
competitive advantage. Selectica’s customers represent manufacturing and
service leaders including: ABB, Applied Bio Systems, Bell Canada, Cisco,
Dell, General Electric, Fireman’s Fund Insurance Company, Hitachi, Juniper
Networks, Rockwell Automation, and Tellabs.
Selectica Products
The following table
provides a list of our products and a brief description of the features and
benefits to our customers.
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Features |
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Benefits |
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1. Selectica Configuration Platform
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Configuration
engine |
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Enables
customized, one-to-one selling using the Internet platform |
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Highly
scalable Internet-architecture |
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Designed to
support millions of simultaneous users by simply installing more servers
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Java-based
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Platform
independence |
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Supports open
standard integration interfaces |
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Integrates
with other web-based applications and legacy systems |
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Dynamic
information update |
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Ability to
update product information without stopping selling process |
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Easy-to-use,
dynamically generated interface |
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Maximizes
sales force productivity by reducing sales training time |
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Supports
devices with limited processing power |
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Ability to be
deployed on a broad range of devices |
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HTML-based
client |
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Designed to
run on any device with a standard web browser |
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2. Selectica Pricer
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Allows users
to manage sophisticated pricing logic across the enterprise |
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Accelerates
the introduction of new pricing schemes |
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3. Selectica Mobile
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Complete
stand-alone selling system that runs on laptop computers |
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Enables mobile
users to access our solution with the same user interface as a connected
system |
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Automatically
synchronizes KnowledgeBases and quotes |
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Enables
updated product and pricing information and orders |
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Provides
comprehensive functionality on mobile platforms using the same unmatched
performance and reliability as the Selectica Configurator |
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Reduces time
and inconsistency |
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4. Selectica Application Data Manager (ADM)
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Enables rapid
updates of product, pricing and service data; anytime
(24x7 accessibility), anywhere |
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Improved
responsiveness to changing market conditions |
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Easy-to-use
interface provides a consolidated view of corporate data repositories
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Enables users
to maintain and manage product and service information with the ability
to add, modify and delete product, pricing and service information
without IT intervention |
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5. Selectica Quoter
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Central server
and storage facility for customer orders, configurations and pricing
information |
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Enables users
to generate, save and revise quotes online. |
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Provides easy
access from remote devices to quote archives |
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Enables
accurate quotes and orders |
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6. Selectica Studio
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Models, tests
and debugs applications using a single tool |
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Simplifies
development process |
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Graphical
KnowledgeBase and user interface development tools |
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Enables
application deployment and maintenance by non-technical personnel
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7. Selectica Analyst
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Analyzes
business data by collecting data from Selectica applications servers and
transforms it to facilitate fine- grained marketing analysis
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Enables
enterprises to measure, monitor and increase the effectiveness of their
Selectica application and universally share reports |
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8. Selectica Repository
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Database that
stores KnowledgeBase in readable, format which can be easily queried.
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Provides
distributed team development of KnowledgeBases for easy development and
maintenance |
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9. Selectica Connector
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Out-of-the box
integration to other enterprises applications including Oracle and IBM
WebSphere. |
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Enables easy
integration and reduces costs and deployment time |
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10. Selectica KDE (KnowledgeBase
Development Environment)
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Create and
maintain automated KnowledgeBases |
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Maintain the
consistency of KnowledgeBases Full automated environment via a command
line interface will eliminate need for user interface |
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11. Selectica Deal Optimization
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Recommends
calculated “concessions” to customers that include product substitution,
bundle, cross-sell, and up-sell opportunities. Automatically escalates
deals to the appropriate manager. Captures competitive, market segment
and win/loss data. |
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Discern deal
attractiveness based on revenue, margin, inventory or other
predetermined business rules. Provides insight into lost transactions
and maximizing future transactions. |
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12. Selectica Solution Advisor
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Packaged
guided selling solution. Intuitive web-based development environment.
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Enables
enterprises to rapidly create applications that help customers find the
products that best fit their needs. Out-of-box functionality without
customization. |
Professional Services
Consulting Services
We maintain a highly qualified and experienced professional services
organization to deliver configuration, pricing management, and quoting
solutions. Our professional services organization offers a broad range of
services through its consulting and customer education. These services
include product education, presales prototype development, training
seminars, product implementation, application development, customization,
integration and a full range of education and technical support. This
organization is also responsible for training our partners to provide
professional services and technical support to our customers. The
professional services organization consisted of 106 people as of March 31,
2004. Because significant portions of our implementations can be performed
away from the customer’s site, we have the flexibility of being able to
provide services from either our U.S. or India-based operations.
Customer Support
In addition to consulting services, we offer various levels of product
maintenance to our customers. We have generally provided maintenance
services under an annual, renewable contract and our services have generally
been priced as a percentage of product license fees. Customers under
maintenance contracts receive technical product support and product upgrades
as they are released throughout the life of the maintenance contracts.
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