Sento Corporation - Computer Networks

(801) 772-1100

808 East Utah Valley Drive
American Fork, Utah 84003

www.sento.com

Business Description

Sento Corporation designs, implements and manages high-tech solutions for customer acquisition, customer care, technical support and help-desk functions. We use modern customer contact centers, coupled with our state-of-the-art proprietary software systems (the "Customer Choice PlatformSM"), to provide domestic and international support services for Fortune 1000 companies, multinational companies, product manufacturers, and software companies.

Our proprietary customer relationship management ("CRM") software, known as "ReciteSM" and other reporting and management tools, when integrated with communications points such as telephone, internet, chat, email, call-back, and self-help, provide solutions designed to help our clients reduce costs and improve customer satisfaction.

By outsourcing customer care, customer acquisition, technical support or help-desk solutions to us, our clients can focus on their core businesses. The staffing, operation and management of efficient and cost-effective customer contact centers and the related technology are becoming more and more specialized, a business unto itself, and very different from the core business of most of our clients. The engagement of an outsourced customer contact service offers our clients the opportunity to focus their limited human and financial resources on lowering operating costs, reducing unnecessary capital expenditures, and other core objectives.