Softigator

+44 (0)7811 353996

41 St Gerards Close
London, United Kingdom  SW4 9DU

www.softigator.com

Contact Email: jens@jmoellerconsulting.com

Business Description

Softigator is a combination of a business directory for Call Centre Software and a research platform for Call Centre decision makers.

Decision Makers and Managers of Call Center organizations want for an overview of options on how they can reduce costs and improve performance at the same time - because of pressure. Yet this information is hard to get. It takes ages for Managers to ignore the Marketing hype and identify those concepts & technologies that really work for them – and which have proven to be successful. The root cause is the lack of co-operation between Research Programs at Universities, private Research & Consulting businesses and Technical Experts (Vendors, Distributors, Integrators, Consultants).

Softigator delivers to Call Center Managers a quick overview of options on how they can reduce costs & improve performance. These options include business concepts in the first place and according technology in the second. Call Center Managers can research business concepts and ideas on “How to cut costs and improve performance in the Call Center”. Whenever they want, they can then look out for Technology Companies who can help them to put these concepts into practice. On the other hand, Technology Vendors can present their products in a research style think tank environment.