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WPP Group plc - Advertising Agencies -
Category Directory
(44)
20-7408-2204
27 Farm Street, London W1J 5RJ England
United Kingdom
www.wpp.com
Sales
$7.3
billion (U.S. dollars)
Business Description
The Company operates through a number of established global, multinational
and national advertising and marketing services companies that are organized
into four business segments. Our largest segment is Advertising and Media
investment management where we operate the well-known advertising networks
J. Walter Thompson Company, Ogilvy & Mather Worldwide, Red Cell, Y&R and
Bates Asia as well as media investment management companies such as
MindShare and Mediaedge:cia. Our other segments are Information, insight and
consultancy (where our operations are conducted through Kantar Media
Research, Millward Brown, Research International and other companies),
Public relations and public affairs (where we operate through well-known
companies such as Burson-Marsteller, Cohn & Wolfe, Hill & Knowlton and
Ogilvy Public Relations Worldwide) and Branding & identity, Healthcare and
Specialist communications (where our operations are conducted by Enterprise
IG, Landor Associates, Fitch Worldwide, CommonHealth, Sudler & Hennessey,
Healthworld, OgilvyOne, Wunderman, 141 Worldwide and other companies).
The
Company’s business comprises the provision of communications services on a
national, multinational and global basis. It operates from 1,400 offices in
106 countries. The Company organises its businesses in the following areas:
Advertising and Media investment management; Information, insight and
consultancy; Public relations and public affairs; and Branding and identity,
Healthcare, and Specialist communications.
Approximately 47% of the Company’s reported revenues in 2003 were from
Advertising and media investment management, with the remaining 53% of its
revenues being derived from the business segments of Information, insight
and consultancy; Public relations and public affairs; and Branding and
identity, Healthcare and Specialist communications. Over the past several
years, the pattern of revenue growth varied by communications services
sector and brand.
Advertising and Media investment management
Advertising
The principal functions of an advertising agency are the planning and
creation of marketing and branding campaigns and the design and production
of advertisements for all types of media such as television, cable, the
internet, radio, magazines, newspapers and outdoor locations such as
billboards.
The Company’s advertising agencies include J. Walter Thompson Company,
Ogilvy & Mather Worldwide, Y&R, Red Cell and Bates Asia. The Company also
owns interests in Asatsu-DK (20.9%), Chime Communications (19.1%); LG Ad
(28.2%); Singleton, Ogilvy & Mather in Australia (40.8%) and various joint
ventures between Y&R and Dentsu in Asia with interests ranging from 20% to
67% of the total share capital.
J. Walter Thompson Company. J. Walter Thompson, one of the world’s first
advertising agencies, was founded in 1864 and is a full service
multinational advertising agency headquartered in New York. J. Walter
Thompson’s relationships with a number of its major clients have been in
existence for many years, exhibiting, management believes, an ability to
adapt to meet the clients’ and market’s new demands.
Ogilvy & Mather Worldwide. Ogilvy & Mather is a full-service multinational
advertising agency. Ogilvy & Mather was formed in 1948 and is headquartered
in New York. Its strategy includes an integrated service offering known as
360 Degree Brand Stewardship, through which it covers a range of offerings
from sales promotion to healthcare communications, event and entertainment
marketing, data mining and brand identity.
Y&R. Y&R was formed in 1923 and is a full-service multinational advertising
agency network headquartered in New York. Y&R’s clients also benefit from
the brand knowledge developed over a 10 year period in Brand Asset Valuator
®, its proprietary brand management tool.
Red Cell. Red Cell, formed in January 2001, is a global communications
network offering full-service marketing solutions. The Red Cell network
includes its New York flagship Berlin Cameron/Red Cell, HHCL/Red Cell in
London and Batey in Asia. As part of WPP’s acquisition of Cordiant, Red Cell
incorporated 18 of the former Bates agencies into the network.
Bates Asia. Bates is an independently operating Asia-based advertising
network. Bates employs the expertise of 141 Worldwide and XM to provide
integrated marketing and interactive services, respectively, to its clients.
Dentsu, Young & Rubicam. DY&R is operated on a joint venture basis with
Dentsu in Asia. It is a full service advertising network operating in the
Asia/Pacific region.
Media investment management
In 2003, the Company formed GroupM, a worldwide media parent company. GroupM
brings together the operations of MindShare and Mediaedge:cia. These media
investment management companies plan and buy media to communicate clients’
brand messages in the most effective manner using the buying power of GroupM
to negotiate competitive rates for space and time using sophisticated
consumer and media research tools. The greater scale created by GroupM
allows for increased investment in leading-edge practices, processes and
tools. These companies offer an integrated service covering conventional
media like television, print and posters as well as digital and interactive
media, sponsorship, event management and TV programming. They help clients
to optimise their media spending through advice on the strategic benefit of
each medium (e.g., TV, print, internet, radio, etc.), and passing economies
of scale in the purchasing of media time and space through to clients.
GroupM is progressing with plans for the formation of a third independent
brand which will take its place alongside MindShare and Mediaedge:cia and
allow GroupM to manage growth into the future.
MindShare. MindShare, formed from the merger of the media departments of J.
Walter Thompson and Ogilvy & Mather, offers media planning, buying and
research services for its clients, including existing J. Walter Thompson and
Ogilvy & Mather clients. The MindShare network now comprises 87 agencies in
63 countries.
Mediaedge:cia. Mediaedge:cia was formed following the Group’s acquisition of
Tempus in 2001 with the merger of its core brand CIA with The MediaEdge.
Mediaedge:cia provides a core offer of media planning and placement and
offers a range of fully integrated consultancy and implementation services
to a client base that includes Y&R and Wunderman clients, independent
clients and clients of other agencies. Mediaedge:cia also includes
sponsorship and digital operations, as well as OHAL, an econometric modeling
group.
Information, insight and consultancy
Information, insight and consultancy, which we previously referred to as
information and consultancy, was re-named following the transfer of the
strategic marketing consultancy businesses from Specialist communications on
1 January 2003. Research activities include consumer, media, corporate
communication and policy research, advertising research, pre-testing and
tracking and evaluation of advertising and promotions, design and management
of international market studies and new product development and testing.
To help optimise its worldwide research offering to clients, the Company’s
separate global research and strategic marketing consultancy businesses,
which are described below, are managed on a centralised basis under the
umbrella of the Kantar Group, including BrandZ, the proprietary diagnostic
and predictive research tool developed by the Group for managing brands. The
principal interests comprising the Kantar Group are:
Research International. RI, a large custom research company, specialises in
a wide range of business sectors and areas of marketplace information
including strategic market studies, brand positioning and equity research,
customer satisfaction surveys, product development, international research
and advanced modeling.
Millward Brown. MB is one of the world’s leading companies in advertising
research, including pre-testing, tracking and sales modeling, and offers a
full range of services to help clients market their brands more effectively.
Kantar Media Research. KMR focuses on media planning databases and new
product development projects. KMR has the following principal subsidiaries
and investments:
BMRB International. BMRB is one of Europe’s largest and fastest growing
full-service market research agencies. BMRB offers innovative research
solutions through its network and partnerships with agencies worldwide.
IBOPE Media Information (the Company holds 31% of the total share capital).
IBOPE is one of Latin America’s leading media research businesses, which
services national and multinational clients throughout the region in
measurement and analysis of television ratings and advertising expenditures.
AGB Italia (the Company holds 30% of the total share capital). AGB is a
leading provider of television audience measurement systems worldwide.
IMRB International. IMRB is a leading market research business in India.
Lightspeed Research. Lightspeed provides online consumer panel access for
tracking and ad hoc studies. Lightspeed also offers online proprietary panel
products and solutions for such specialty consumer panels as healthcare,
financial services, expectant and new mothers, automotive and family.
Public relations and public affairs
Public relations and public affairs companies advise clients who are seeking
to communicate with consumers, governments and/or the business and financial
communities. Public relations and public affairs activities include national
and international corporate, financial and marketing communications, crisis
management, public affairs and government lobbying. The Company’s largest
businesses in this area are Burson-Marsteller, Hill & Knowlton Inc., Ogilvy
Public Relations Worldwide and Cohn & Wolfe.
Burson-Marsteller. BM, founded in 1953, specialises in corporate and
marketing communications, business-to-business services, crisis management,
employee relations and government relations.
Hill & Knowlton. H&K, founded in 1927, is a worldwide public relations and
public affairs firm headquartered in New York. H&K provides national and
multinational clients with a wide range of communications services including
corporate and financial public relations, marketing communications, crisis
communications and public affairs counseling.
Ogilvy Public Relations Worldwide. OPR is a leading public relations and
public affairs firm based in New York with practice areas in marketing,
health and medical, corporate public affairs and technology. The firm has
offices in key financial, governmental and media centres as well as
relationships with affiliates worldwide.
Cohn & Wolfe. C&W, an international public relations agency, was established
in 1970 and offers marketing-related public relations for its clients. C&W
provides its clients with business results and marketing communications
solutions.
Others. The Group includes a number of other companies specialising in
public relations and public affairs, including BKSH, Blanc & Otus, Buchanan
Communications, Bulletin, Clarion, Finsbury, Penn, Schoen & Berland, Quinn
Gillespie, Robinson Lerer & Montgomery, Timmons and Company and Wexler &
Walker Public Policy Associates.
Branding and identity, Healthcare and Specialist communications
The Company’s activities in this business area include branding and
identity; direct marketing, sales promotions and relationship marketing;
healthcare marketing and other sector marketing businesses; and specialist
communications services including custom media, demographic and industry
sector marketing, sports marketing, and media, technology and production
services.
Branding and identity
The Company delivers a large range of identity and design services through
its Brand Union, a co-operative group of certain of WPP’s specialist
consulting brands, as well as a number of other operating subsidiaries
including Landor Associates, the Partners and Fitch Worldwide. These
companies provide complementary services, including space planning, retail
and work interiors, point of sale displays, marketing literature, annual
reports and corporate literature, packaging and brand and corporate
identity.
The Brand Union. The goal of the Brand Union, formed in 2001, is to build a
group of leading consulting brands capable of meeting all the brand,
identity and design needs of the world’s most demanding brand owners. It
comprises a diverse portfolio of consulting and creative businesses,
including Enterprise IG, Addison Corporate Marketing, BDG McColl,
Lambie-Nairn, MJM Creative Services and Warwicks UK.
Landor Associates. Landor is a leading branding consultancy and strategic
design firm. Landor creates, builds and revitalises clients’ brands and
helps position these brands for continued success. Landor’s branding and
identity consultants, designers and researchers work with clients on a full
range of branding and identity projects, including corporate identity,
packaging and brand identity systems, retail design and branded
environments, interactive branding and design, verbal branding and
nomenclature systems, corporate literature, brand extensions and new brand
development. Landor, headquartered in San Francisco, was founded in 1941.
Fitch Worldwide. Fitch is a leading brand and design consultancy, operating
across the three main geographical areas (Europe, the United States, and
Asia Pacific) for multinational clients and for those regional clients
standing to benefit from a globally informed interdisciplinary approach.
Through trends forecasting, strategy, and design, Fitch creates content and
design solutions for its clients. Rodney Fitch, who founded the agency in
1972, rejoined in 2004 as Chairman and CEO of Fitch.
Healthcare marketing and communications
The Company has extensive expertise in healthcare marketing and
communications services. CommonHealth, Sudler & Hennessey and Healthworld
offer three of the most comprehensive specialist healthcare communications
networks in the world.
Specialist communications
Interactive, Relationship Marketing and Promotion
The Company has a number of operating businesses in this category,
including:
• OgilvyOne, including its interactive unit, Ogilvy Interactive, is a
worldwide direct marketing group, providing direct mail, database marketing
and direct response advertising techniques.
• Wunderman is an integrated marketing solutions company that delivers
customer relationship management services to its clients. Wunderman combines
strategic consulting, data-driven and creative marketing services, the
Internet, and the latest information technologies to drive and measure
business results for its clients.
• KnowledgeBase Marketing, a Wunderman company, is a single source provider
of integrated information-based marketing solutions to businesses in
targeted high-growth industries. KBM delivers its integrated business
solutions services by creating consolidated databases, and then designing,
implementing and evaluating database marketing programs for clients. KBM’s
capabilities include data warehousing, data mining, information services and
data analysis.
• 141 Worldwide is a global marketing services network whose offers include
direct marketing, customer relationship management, promotional marketing,
interactive solutions, sports and entertainment marketing, field marketing,
public relations and media broadcast public relations.
• rmg:connect is a full-service agency providing customer relationship
marketing. The unit was formed in 2002 through a merger between RMG and JWT
Connect offices across Europe. It serves both J. Walter Thompson and its own
clients.
• A. Eicoff & Co specialises in targeted cable and broadcast television
advertising.
• Einson Freeman is a US-based promotion marketing agency.
• EWA specialises in customer service and loyalty support programs, with
units specialising in government, education, the automobile industry, retail
and agriculture.
• Savatar specialises in marketing and technology, and acts as a single
source for business technology, interactive strategy, and database and call
center marketing.
• VML, headquartered in Kansas City, specialises in full service integrated
on-line and traditional advertising.
• Mando is a UK-based leading promotional risk management company,
underwriting marketing activity for major international brands.
• Headcount Field Marketing joined specialist communications as part of the
Cordiant acquisition. Headcount offers field marketing and brand development
services, supported by strong customer relationship skills.
Custom Media
• Forward is a custom media business which specialises in direct customer
communications programmes.
Demographic and Industry Sector Marketing
• Banner Corporation is a European marketing communications firm
specialising in the technology sector.
• Pace is one of the largest specialists in the real estate communications
market in the United States, offering comprehensive services in the
marketing of both commercial and residential property to developers,
builders and real estate agents.
• Ogilvy Primary Contact is a leading UK-based provider of
business-to-business, financial and corporate advertising.
• The Geppetto Group assists clients in communicating their products and
services to the youth market (children and teens) and implementing creative
branding solutions.
• The Bravo Group creates multi-cultural marketing and communications
programs targeted to the fast-growing US Hispanic and Asian communities.
Their multi-disciplinary services include advertising, promotion and event
marketing, public relations, research and direct marketing. The group is
comprised of Bravo, Kang & Lee, the leading U.S. Asian agency, and Mendoza
Dillion.
• The Food Group specialises in targeted food advertising, marketing, and
culinary and technology solutions.
Sports Marketing
• Global Sportnet is a German-based sports marketing agency specialising in
the marketing of exclusive and worldwide broadcasting and marketing rights
to European soccer matches and the sponsorship consultancy of blue-chip
clients across various sports. In 2003, they also launched a joint venture
with MindShare-Performance SportEnt, whose main focus will be on strategic
consulting, identification and purchase of sponsorship opportunities.
• PRISM, on a global basis, offers sports marketing and consultancy, event
management, public relations and communication design.
Media, Technology and Production Services
• Metro Group provides a diverse range of technical and creative services,
including multimedia, film, video and asset archiving, equipment sales and
post-production systems to clients in the UK.
• Spafax specialises in the aviation sector.
• The Farm Group, headquartered in the UK, is a film and video production
services company.
Manufacturing
The original business of the Company remains as the manufacturing division,
which operates through subsidiaries of Wire and Plastic Products Limited.
The division produces a wide range of products for commercial, industrial
and retail applications.
WPP Strategy
The Group has three strategic priorities. First, in the short term, having
weathered the recession, we intend to build on the base we have established.
Second, in the medium term, we need to continue to integrate successfully
the acquisitions of Young & Rubicam Brands, Tempus and Cordiant. This task
is largely completed, particularly at Tempus and at Cordiant as described in
Item 4A of this report. At Young & Rubicam Brands, the job is largely done
as well, the one remaining task being to strengthen further the Y&R
advertising agency, which we believe is gaining momentum following recent
changes in account and creative leadership. Finally, in the long term, we
intend to increase the combined geographic share of revenues of Asia
Pacific, Latin America, Africa and the Middle East and Central and Eastern
Europe from around 20% to one-third, and to increase the share of revenues
of marketing services from around 53% to two-thirds, and to increase the
share of more measurable marketing services—such as information, insight and
consultancy, direct, interactive and internet—from around one-third of our
total revenues to 50%.
Clients
The Company’s structure of independent, autonomous companies and associates
allows it to provide a comprehensive and, when appropriate, integrated range
of communications services to national, multinational and global clients and
to serve their increasingly complex and diverse geographic needs. The
Company serves over 330 clients in at least three service disciplines, more
than 130 clients in four service disciplines and over 100 of our clients in
six or more countries. All together, the Company now serves more than 300 of
the Fortune Global 500, over one-half of the NASDAQ 100, and over 30 of the
Fortune e-50. The Company’s ten largest clients in 2003, measured by
revenues, were Altria, American Express, AT&T, Colgate-Palmolive, Ford,
GlaxoSmithKline, IBM, Nestle, Pfizer and Unilever. Together, these clients
accounted for approximately 26% of the Company’s revenues in 2003. No client
of the Company represented more than 8% of the Company’s aggregate revenues
in 2003. The Group companies have maintained long-standing relationships
with many of its clients, with an average length of relationship for the top
10 clients of approximately 50 years.
While the operating companies owned by the Company operate separately and
independently of each other, and service different clients and/or business
segments, they nevertheless have the opportunity to share certain corporate
resources. The potential for cross-referral of clients among the Company’s
subsidiaries is significant, and increasing, as contacts and introductions
between the various subsidiaries of the Company often produce new ideas for
services and new client opportunities, nationally, internationally and by
service functions. To enhance this process, the Company has implemented
incentive plans whereby a portion of the incentive compensation for senior
executives in the Group is based upon their cooperation with, and cross
referrals to, other Group companies.
History and Development of the Company
WPP Group plc was incorporated and registered in England and Wales in 1971
and is a public limited company under the Companies Act 1985, and until 1985
operated as a manufacturer and distributor of wire and plastic products. In
1985, new investors acquired a significant interest in WPP and changed the
strategic direction of the Company from being a wire and plastics
manufacturer and distributor to being a multinational communications
services organisation. Since then, the Company has grown both organically
and by the acquisition of companies, most significantly the acquisitions of
JWT Group, Inc. in 1987, The Ogilvy Group, Inc. in 1989, Young & Rubicam
Inc. (“Young & Rubicam” or “Young & Rubicam Brands”, as the group is now
known) in 2000, Tempus Group plc (“Tempus”) in 2001, and Cordiant
Communications Group plc (“Cordiant”) in 2003.
On 4 October 2000, the Company finalised its acquisition of Young & Rubicam.
The value of the consideration, which was satisfied entirely by the issue of
new WPP ordinary shares or WPP ADSs, was £3.0 billion. In accordance with UK
GAAP, the consideration was calculated by reference to the opening WPP share
price on 4 October 2000, which was £7.99. The merger with Young & Rubicam
brought together two organisations sharing a common approach to the
integration of advertising and marketing services for clients. Management
believes that the companies complement one another in providing alternative
operating brands in common business areas while adding the market research
expertise of the Group to the Young & Rubicam businesses. The Young &
Rubicam companies and other Group companies continue to share a large number
of major clients including Ford and AT&T. Within the enlarged Group client
conflicts can be managed more effectively through separate operating brands
so that clients can be assured of confidentiality. In addition, the merger
has strengthened the Group geographically, particularly in North America and
Continental Europe.
On 6 November 2001, the Company finalised its acquisition of Tempus. The
consideration was satisfied principally by £369 million in cash. Prior to
the acquisition, the Group owned a 22% interest in the ordinary share
capital of Tempus. Subsequent to the acquisition, The Media Edge and CIA,
Tempus’ core brand, merged operations to create Mediaedge:cia.
Mediaedge:cia’s geographically balanced network enables it to develop,
manage and implement national, regional and global communications and media
solutions for the benefit of its clients.
The acquisition of Cordiant was completed on 1 August 2003. WPP issued £11.3
million in new WPP shares as consideration for Cordiant and its
shareholders, entering into a scheme of arrangement under Section 425 of the
Companies Act of 1985 (the “Companies Act”). The Group also paid £265.5
million for the debt of Cordiant. £62.1 million of the debt was repaid prior
to the acquisition date. Since the acquisition, Cordiant and its
subsidiaries have been assimilated into the Group’s global communications
and media network, although shortly after the acquisition the Group
separately sold Cordiant’s interest in Zenith Optimedia Group Limited to
Publicis for £75 million. Cordiant gave the Company reinforced relationships
with a number of major multinational clients, strong agencies in Europe to
develop Red Cell, Bates Asia (an Asian-based entity with local and
multinational clients), a number of ex-Zenith media planning and buying
operations, effective healthcare and retail-rooted branding and identity
operations, and a number of specialist public relations and event management
capabilities.
The Company spent £398.6 million (net of the £75 million in proceeds from
the sale of Cordiant’s interest in Zenith Optimedia Group), £343.4 million
and £736.0 million for acquisitions and investments in 2003, 2002 and 2001,
respectively, including payments on loan note redemptions and earnout
consideration resulting from acquisitions in prior years. For the same
periods, cash spent on purchases of tangible fixed assets was £93.9 million,
£100.5 million and £118.1 million, respectively, and cash spent on share
repurchases and cancellations was £23.1 million, £75.9 million and £103.3
million, respectively.
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